The Global Delivery Partnerships (GDP) team manages Uber’s most strategic global restaurant relationships, partnering with large, complex brands to drive growth, reliability, and innovation across the platform.
As a Senior Account Manager, you’ll lead Uber’s largest accounts in the Netherlands shaping commercial strategy, influencing product and operational priorities, and driving measurable impact on revenue, customer experience, and merchant satisfaction. The environment is fast-changing, requiring constant trade-offs between partner needs and Uber's platform goals. This position demands a resourceful, resilient mindset and offers unparalleled exposure to real-world impact at a global scale.
What you’ll do- Build relationships. Lead day-to-day interactions with senior executives and key decision-makers within partner organizations
- Lead key project workstreams to drive growth for the merchant partner at scale
- Partner with cross-functional teams. Be the voice of the customer and seamlessly navigate internal processes
- Increase product adoption and secure marketing investment. Clearly communicate the value of our products with a lens of creativity to differentiate our offerings
- Handle the big picture and the tiny details. You are organized, timely and ensure nothing gets missed; you are also attuned to strategy and consistently come up with new ways to create or contribute to our partnerships
- You can navigate negotiations, difficult partner conversations, and internal roadblocks
- Bring your analytical A-game. Develop business models and analyses with CSM to understand trends, provide meaningful insights, and track the impact of initiatives against our goals.
- 35% Strategic relationship management and executive-level consultation.
- 25% Data analysis, business modeling, and performance tracking.
- 20% Cross-functional navigation to resolve partner blockers and operational issues.
- 10% Upselling new products and expanding partner adoption.
- 10% Industry networking and staying updated on market trends.
- 4+ years of professional experience with a minimum of 3 years in a client-facing role managing enterprise or mid-market accounts.
- Proven track record of building and implementing joint business plans that drive strategic value.
- Experience using data to influence senior decision-makers and quantify commercial opportunities.
- Strong project management skills with the ability to lead cross-functional teams toward measurable impact.
- Bachelor’s degree or equivalent practical experience.
- Experience in food delivery, QSR, or multi-unit retail industries.
- Deep understanding of Delivery-as-a-Service (1P) and marketplace (3P) models.
- Demonstrated success leading joint business planning and performance marketing initiatives.
- Executive presence and ability to manage complex cross-functional projects at scale.
- Proven track record of managing C-suite or VP-level partnerships in large, matrixed organizations.
- Strong analytical and commercial skills with the ability to use data to influence strategic decision-making.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
#J-18808-Ljbffr€70000 - €90000 monthly