Head Concierge - Park Plaza Victoria
At Park Plaza Victoria Amsterdam, we believe in providing hotel experience that is tailored to the individual and their needs. As a Head Concierge, you are one of the first and last person our guests see, it starts with a smile; your smile! Your helpful, can-do approach and passion for great service will create a bold impression each and every time.
As a Head Concierge (reporting to the Front of House Manager) you always look for ways to make guests stay more memorable. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.
Are you the perfect match?
- You have excellent interpersonal skills and able to connect with others
- You promote a helpful and professional image to our guests and our team
- You manage requests promptly, helpfully, politely and with a caring attitude
- You are responsible for managing your team's rosters
- You supervise a team of six people
- You ensure that the brand standards are always in place
- You handle guest luggage, requiring comfort with physical tasks
- You possess a good command of English and have excellent communication skills
- You share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
- You have a passion for hospitality and previous experience in a hotel
- You provide our guests with the best recommendations in Amsterdam
Excited? We have more to share!
Benefits of working with us as a Head Concierge:
- Birthday bonus of €250 (gross, paid in the month of your birthday)
- Competitive salary
- Tasty meal during shift
- Industry pension plan
- 25 days holiday
- 1 extra day off for your wellbeing
- Exciting job opportunities within PPHE Hotel Group across Europe
- Discounted hotel rates (extends to the Radisson Hotel Group worldwide and family & friends)
- 50% F&B discount at our restaurants and bars (for your whole party)
- Travel compensation (max €200 net pm based on full-time employment)
- Recommend a friend scheme (earn up to €750 for each friend who joins us)
- 8% holiday allowance (paid yearly in May)
- Flexible working policy (if applicable)
- Annual company parties and outings
- Discount on the collective health insurance from VGZ
- Departmental incentive schemes
- Great (online) Learning & Development opportunities to grow your career
- An advanced onboarding program
- Access to the hotel gym during low peak hours
and more…
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travelers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.