Do you enjoy creating unforgettable moments, coordinating seamless experiences, and making every guest feel truly cared for? At Anantara Grand Hotel Krasnapolsky Amsterdam, we’re looking for a Concierge Management Intern who brings structure and a sharp eye for service excellence. From managing complex guest requests to elevating our daily operational flow.
Why you’ll love your journey with us
At Anantara, we believe in rewarding your ambition with exceptional benefits:
Internship allowance of €750 gross per month (based on 5 days per week)
Global team member rates at 500+ Minor Hotels worldwide
Friends & Family rates so you can treat your loved ones
50% discount on F&B at 20 luxury hotels in Amsterdam
A complimentary experience stay to immerse yourself in the Anantara guest journey
Access to tailored learning programs and our online university
Priority access to internal vacancies across Minor Hotels
One complimentary meal per shift
Your role in the journey
Supporting daily concierge operations, including doorman and bellman operations
Being in charge of implementing and maintaining LQA standards across the full team, ensuring consistent luxury service delivery
Following up on guest requests and assisting with complex cases
Coordinating with internal departments and external partners
Helping evaluate partner performance
Logging and analyzing service incidents
Contributing to process and service improvements
Assisting with SOP updates
Supporting reporting and basic data analysis
Working with Excel and Opera PMS
Helping onboard and train new team members
Joining team briefings and evaluations
What you’ll bring
(Bachelor) student Hospitality Management
Strong communication skills in English (Dutch is a bonus)
A structured, proactive and service-oriented mindset
A genuine passion for luxury hospitality and guest experience
Confidence in working with different departments and partners
Curiosity, professionalism and positive energy
A valid driving license for valet parking (is a bonus)
Where your journey will take place
Located on Amsterdam’s iconic Dam Square, with views of the Royal Palace and the National Monument, Anantara Grand Hotel Krasnapolsky Amsterdam blends timeless elegance with modern luxury.
From Michelin-starred dining at The White Room, to the artisanal cocktails of The Tailor, and the breathtaking historic charm of the Wintergarden, our hotel is a destination in itself.
Ready to begin your journey?
Send your CV and motivation letter to Nina Radak (click on the apply button) about more opportunities or not entirely sure which role fits you best?
Reach out! We love to help you find the perfect match for your journey.