Salesforce Services Delivery Leader

Fixed Term Employment | GeekSoft Consulting | Netherlands

Posted On 28.01.2026

Technology

Work Experience 8+ years

State/Province Noord-Holland

City Amsterdam

1011

• Help design, build and continuously improve the clients online platform.
• Research, suggest and implement new technology solutions following best practices/standards.
• Take responsibility for the resiliency and availability of different products.
• Be a productive member of the team.

• Minimum 10 years of experience leading and managing IT services delivery in complex environments.
• Provide thought leadership to identify and develop opportunities that enhance the service portfolio, deliver measurable value to customers, and foster long-term strategic partnerships.
• Lead and manage service delivery capabilities in line with agreed budgets, headcount, and service delivery objectives, ensuring operational excellence.
• Ensure full compliance with contractual obligations, including strict KPI and SLA adherence, with changes governed through established governance and control frameworks.
• Build and maintain strong, trusted relationships with key stakeholders, proactively managing expectations and communicating risks or issues before they impact delivery.
• Proven business development experience, including direct sales, go-to-market (GTM), and partner-led models.
• Strong experience in CXO-level relationship management and executive stakeholder engagement.
• Demonstrated market connectivity and solution pre-sales capabilities.
• Hands-on experience owning and delivering Salesforce programs and services.
• Proven track record of Salesforce transformation wins within the region.
• Demonstrated success in a Managed Services environment, including onshore and offshore delivery models.
• Excellent communication, interpersonal, and presentation skills.
• Strong understanding of the regional market, including local language and cultural nuances.
• Willingness and ability to travel regionally to meet clients and customers.
• Proven ability to build, sustain, and grow client relationships, as well as strong internal stakeholder partnerships.
• Demonstrated capability to lead, motivate, and develop high-performing teams.
• Strong financial acumen, with hands-on experience in budget ownership and cost management.
• Experience supporting new business growth and account expansion initiatives.
• Excellent analytical and problem-solving skills, with the ability to operate effectively in a fast-paced, client-centric environment.
• Influential leadership style with strong negotiation and stakeholder management skills.
• Ability to shape, adapt, and continuously improve processes to drive efficiency and quality.
• A challenging, innovating environment.
• Opportunities for learning where needed.