You will develop, implement and continuously improve a successful service fulfilment strategy to better meet market demands and customer needs - in a fast, affordable and sustainable way within an omnichannel business model.
Who you areYou're a strategic thinker who loves making things happen - especially when it means creating a better experience for our customers. You're curious about how services come together across the entire customer journey, from purchase to delivery and aftersales. You thrive in a fast-changing environment, connect easily with people and know how to lead through collaboration. Sustainability is part of who you are, and you're always looking for smarter, more sustainable ways to deliver our services to the many people.
About IKEAIKEA is the world leader in home furnishing and takes pride in its values and Swedish culture. At IKEA, we believe in the power of the many. Together, we're better and stronger. Whoever we are, we create as one team, where everyone plays an equal part. It's a place where every individual is welcome, supported to take on new challenges, learn and lead by example - so together we can bring out the best in what we do.
Interested?