Global Assignment Consultant

Polarisavenue, 2132 Hoofddorp, Netherlands

Posted Monday 5 January 2026 at 00:00

The Global Assignment Consultant (GAC) provides essential support to SIRVA’s corporate clients by managing international assignees throughout the full lifecycle of their global assignment. Acting as the primary point of coordination, the GAC ensures the seamless delivery of assignment management services in alignment with each client’s international assignment policies and procedures.

This role requires strong coordination skills, policy knowledge, and a client-focused mindset to deliver an exceptional assignee experience.

Oversee the end-to-end delivery of international assignment management services, including:

Policy counseling

Destination services

Household goods shipping

Immigration support

Departure services

Expense management

Interpret client international assignment policies and procedures, evaluating options to provide tailored advice based on assignee needs and country-specific requirements

Provide ongoing consultation and support to assignees throughout the full duration of their international assignment

Coordinate with internal departments and cross-functional teams to ensure a smooth and successful assignee experience

Manage communication with Global Certified Providers and monitor service quality and delivery standards

Serve as a key point of contact for client HR stakeholders on relocation and assignment-related matters

Support exception management by evaluating and recommending appropriate policy exceptions

Provide regular assignee status updates to clients, proactively addressing issues and proposing solutions

Support and complete client-specific projects as requested

Perform additional tasks as required to effectively support the Manager, Client, and Assignees

Minimum 2 years of direct relocation experience
OR
3 years of related customer service experience

Knowledge of international assignment management and global business practices

Excellent written and verbal communication skills

Strong organizational skills with the ability to multitask and manage deadlines in a fast-paced environment

Proven ability to work independently while collaborating effectively within a team

Strong problem-solving skills with the ability to develop creative solutions with minimal supervision

High level of professionalism, business etiquette, and interpersonal skills

PC proficiency, including Microsoft Word, Excel, PowerPoint, Outlook, and job-related systems

Previous overseas work or living experience

Proficiency in a secondary language

Work in a truly global environment supporting international talent mobility

Collaborate with diverse clients, cultures, and stakeholders

Opportunity to develop deep expertise in global mobility and international assignment management

Polarisavenue, 2132 Hoofddorp, Netherlands