BCIC Swiss GmBH is looking for a full‑time, on‑site IT Support Specialist in Rotterdam, Netherlands.
LocationRotterdam, Netherlands
TypeFull Time
Hours8 hours per day
Key Responsibilities- Provide first/second level contact and problem resolution for customer issues.
- Work with third‑party vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support, and troubleshoot XP, Windows 7, Windows 8.1, Windows 10, Microsoft Office 2010, Cisco Jabber, and other authorized desktop applications.
- Have basic knowledge of macOS to support Apple PC users.
- Install, upgrade, support, and troubleshoot printers, computer hardware.
- Perform general preventive maintenance tasks on computers, laptops, and printers.
- Perform remedial repairs on desktops, laptops, printers, and other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot issues related to network connectivity and workstation hardware/software.
- Have broad IT experience with basic understanding of networks, servers, audio/visual, smart devices, and telecoms.
- Work in a project‑based environment requiring flexibility and teamwork; perform other duties as assigned.
- Must have a 40‑hour weekly Austria work permit.
- Good knowledge of computers/IT.
- Proficiency in Dutch B1 level or higher.
Salary: Negotiable
CompanyBCIC Swiss GmBH
Lattichstrasse 6, 6340 Baar
Send your CV (mention the position in the subject line) to shamsun.nahar@bcic-swiss.com. Include a WhatsApp number in your application. Apply now!
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