Senior Product Manager - Data Quality and Observability

About Us:

At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

About the team

The Data Foundations product group comprises a suite of horizontal products / services that support both data producers and consumers in getting the most out of the platform, supporting both target segments with foundational capabilities expected out of an enterprise grade data & ML platform. Platform products like distributed compute, compute marketplace, distributed storage, Identity and Access Management, Discovery & Lineage, Privacy make up the data foundations product group.

Role Description

As a Senior Technical Product Manager for Data Quality & Observability, you will be responsible for the end‑to‑end product strategy, delivery, and adoption of Booking.com’s enterprise data quality and data observability capabilities.

You will act as the product lead and subject matter expert for this domain, owning the vision for how data quality is defined, measured, monitored, and governed across the company. Working closely with data producers, analytics and ML practitioners, platform teams, and governance & risk stakeholders, you will ensure that Booking.com’s data ecosystem is trusted, reliable, explainable, and compliant with regulatory expectations.

This role is critical to enabling confident data‑driven decision‑making at scale, reducing operational and regulatory risk, and improving the overall reliability of Booking.com’s data and ML products.

Key Job Responsibilities and Duties

As a Senior Technical Product Manager, you own the product vision, strategy, and adoption of Booking.com’s enterprise data quality and observability platform, enabling consistent, measurable, and actionable visibility into the health of data assets across their full lifecycle.

Your product(s) will provide capabilities such as:

• Defining and managing data quality expectations and checks across domains
• Monitoring freshness, completeness, accuracy, distribution, and volume of data assets
• Observing data pipelines, workflows, and downstream consumption to detect and diagnose issues
• Surfacing clear quality signals, SLAs, and trust indicators to both technical and business users
• Supporting auditability, traceability, and evidence required for regulatory and compliance use cases

The platform will serve multiple personas — from data engineers, analytics engineers, analysts, and ML practitioners, to data stewards, platform SREs, and governance, risk, and compliance stakeholders — each requiring different levels of insight, control, and assurance.

Poor data quality, limited observability, and fragmented ownership reduce trust in data, slow decision‑making, increase operational toil, and elevate regulatory risk. This role is focused on systematically addressing these challenges at enterprise scale, improving data reliability while reducing manual intervention and firefighting.

You will balance value creation for data & ML practitioners with the needs of control, risk, and regulatory functions, ensuring that data quality is not only measured, but actively managed and embedded into production workflows.

This horizontal role cuts across multiple platform products and domains, spanning OLTP and OLAP data sources, streaming and batch pipelines, analytical and AI assets (e.g. Datasets, metrics, dashboards, features, models, and AI applications). It requires a deep understanding of how data is produced, transformed, and consumed across the enterprise.

As a senior member of the product craft, you will work closely with peer product leaders to define shared standards, drive alignment, and establish meaningful KPIs that measure improvements in data reliability, trust, and risk reduction at the platform and ecosystem level.

Core Attributes

• User‑focused and outcome‑driven, keeping customer and business impact at the center of decision‑making
• Deeply data‑driven, using evidence and metrics rather than opinions
• Comfortable operating in complex, ambiguous environments and cutting through silos
• Passionate about building scalable, enterprise‑grade data platforms
• A strong communicator who can engage equally well with engineers, analysts, and senior governance stakeholders
• Proactive, hands‑on, and accountable for end‑to‑end product outcomes
• Inclusive, collaborative, and supportive of diverse perspectives

Role Qualifications and Requirements

• Strong experience with distributed data platforms and data processing at scale (batch and streaming)
• Deep understanding of data quality, data observability, data reliability, and data governance concepts
• Experience designing or owning products related to data monitoring, validation, SLAs, lineage, or platform reliability
• Familiarity with regulatory and compliance expectations related to data (e.g. Auditability, controls, evidence, risk management)
• Experience working with public cloud platforms (AWS, GCP) and cloud‑native data architectures
• 6+ years of experience in Product Management, Engineering, or Technology Strategy roles
• Strong backlog management, KPI definition, and outcome tracking skills
• Proven stakeholder management experience across engineering, analytics, and governance functions
• Ability to adapt quickly in a fast‑evolving data and AI landscape

Benefits & Perks – Global Impact, Personal Relevance

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
• Industry leading product discounts – up to 1400 per year – for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
• Living and working in Amsterdam, one of the most cosmopolitan cities in Europe
• Contributing to a high‑scale, complex, world‑renowned product and seeing real‑time impact of your work on millions of travelers worldwide
• Working in a fast‑paced and performance‑driven culture
• Opportunity to utilize technical expertise, leadership capabilities and entrepreneurial spirit
• Promote and drive impactful and innovative engineering solutions
• Technical, behavioral and interpersonal competence advancement via on‑the‑job opportunities, experimental projects, hackathons, conferences and active community participation
• Competitive compensation and benefits package and some great added perks of working in the home city of Booking.com

Diversity, Equity and Inclusion (DEI) at Booking.com

Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.

Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”

We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Application Process

• Recruiter phone screen
• Business Interview 1
• Business Interview 2
• Final Interview - FIT

This role does not come with relocation assistance.

Let’s go places together: How we Hire

Equal Opportunity Statement

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Pre‑Employment Screening

If your application is successful, your personal data may be used for a pre‑employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre‑employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

#J-18808-Ljbffr