Assistant Store Manager, Amsterdam

WE ARE LOOKING FOR AN EXPERIENCED ASSISTANT STORE MANAGER TO JOIN OUR AMAZING TEAM IN RUNSTRAAT, AMSTERDAM!

You will be an ambassador for GANNI, working within our beautifully curated stores. The GANNI culture is based on a learning and results-driven mentality, united by a common purpose.

At GANNI, we are passionate and optimistic people who live and breathe everything we stand for. You have a responsible, environmentally friendly approach to our business, keeping an open mind and being authentic in everything you do.

You will lead/support your team to deliver service that is seamless, efficient, and dedicated to the client’s needs.

You will run a business based on an omnichannel/omnicommerce mentality where missing a sale is not an option. You have a results-oriented mindset and will drive footfall through a digital client outreach program as an integral part of daily business. Through online booking services and in-store events, you and your team will build and foster the GANNI community.

You will work to achieve KPI targets and support creating a culture within your team that is authentic, optimistic, driven by results, and focused on learning.

KEY RESPONSIBILITIES

STORE

• Ensure exceptional client experiences and establish loyalty within the community.
• Foster client outreach program to drive footfall to the store.
• Push, motivate, and support the store team to reach KPI targets and maintain a KPI-driven environment.
• Drive, supervise, and support in-store shopping events via our booking services and follow up to foster client relationships.
• Analyze store performance and support your Store Manager in defining actions required to achieve business objectives.
• Act on opportunities with your team and strive to secure all sales.
• Maintain VM guidelines.
• Manage stock in all aspects.

TEAM MANAGEMENT

• Support your Store Manager in leading and planning daily work and operations in the store.
• Drive your team to achieve a healthy client loyalty base with in-store activities to foster client relationships.
• Motivate and coach your team to achieve their personal and store targets.
• Facilitate and participate in workshops necessary to enhance performance.
• Keep the team environment open, friendly, and transparent.
• Arrange and facilitate informative and structured staff meetings every month.

COMMUNICATION & DEVELOPMENT

• Keep yourself and team members up to date with all relevant information and business trends.
• Support the development of clear, consistent, and organized lines of communication.
• Support administrative duties such as reporting and communicating with the store team and other GANNI stakeholders.
• Drive your own development and strive to enhance your leadership skills.

PROFESSIONAL QUALIFICATIONS

• Solid management background with at least 1 year of store management and team-leading experience.
• Strong client database and experience working with digital clienteling.
• Omnichannel and omnicommerce understanding.
• Sales-driven, results motivated, and goal-oriented.
• Experience with business intelligence programs and an excellent understanding of key performance indicators.
• Experience in leading, motivating, and providing excellent sales training to staff members.
• Ability to work in a fast-paced environment.

PERSONAL QUALIFICATIONS

• Natural flair for interacting and communicating with people.
• Highly organized, structured, and service-minded.
• Team player yet able to work well independently.
• Loyal and engaged in your workplace.
• Passionate about the GANNI brand.
• A consistently positive and open-minded attitude towards life and people.

THE GANNI WAY

We are looking for a true GANNI ambassador - someone who shares our values of Openness, Optimism, Authenticity, Accountability, and Responsibility.

GANNI is committed to creating a more diverse, equal, and inclusive workforce, building teams that represent a variety of backgrounds, perspectives, and experiences. We welcome applications from all people regardless of gender identities, sexual orientations, ethnicities, racial identities, religious beliefs, disability statuses, and personal expressions.

At GANNI, we see behaving responsibly as our moral obligation. As a certified B Corp, we focus on making more responsible choices every day to do better for our planet and community.

OUR VISION & MISSION

Hack(ing) the fashion system.