Hub Shift Lead Utrecht

At Peddler, we focus on making cities more sustainable through fast, smart, and efficient last-mile delivery. By partnering with over 500 local stores on our platform, we strengthen local retailers in our cities and connect them to the consumer demand using innovative technologies. Our established network enables us to offer same-day delivery from individual stores, leading retail chains and globally recognized brands with our 100% electric fleet.

Our mission is to transform current urban logistics into a fully sustainable network - beyond local retail. We achieve this in collaboration with international partners who supply our city hubs, after which we handle the last‑mile delivery with our electric fleet. By joining Peddler, you become part of a company that values sustainability and innovation, playing a key role in our mission to transform last‑mile delivery.

This role may require availability on evenings (Mon‑Thur) and every Saturday.

Our hubs keep the engine up and running: from supporting our riders to handling the bikes, and ensuring no package is lost in the shuffle. You will:

• Lead communication between the hub and our headquarters.

• Close the hub and ensure everything is tidy and ready to go for the next shift.

• Support the team with onboarding, problem-solving, and answering their questions.

• Quality (and quantity!) control for irregularities.

• Track hours, shifts, and KPIs for our biggest hub!

• Keep the hub running smoothly by fixing processes and removing blockers.

• Availability on evenings (17.00-22.00pm, 4 weekdays + every Saturday).

• MBO or High School Diploma.

• B2-level English (Dutch is nice but not necessary!)

• An eye for quality, safety, and following all security-related rules.

• To be physically fit: you will be walking and lifting a lot.

• Discipline, good organizational skills, and the ability to focus for long periods of time.

• Previous experience working in a hub / logistics would be nice (but not necessary!)

• Any relevant certificate (EPT, forklift, etc.) would be nice.

At Peddler, we are always looking for ambitious individuals, from all kinds of backgrounds. Ideally, you will grow within the company from this role, thanks to your proactive, flexible, and service-oriented attitude, your hands‑on mentality to contribute to our collective growth, and your commitment to efficiency in your own tasks.