Location: Amsterdam
Contract: 40 hours per week (and 6 months)
Languages: English
Where will you work?For a good client of mine I am looking for a T&E Specialist that will join the team as soon as possible.
The Senior Travel Specialist is a key player responsible for managing and optimizing all travel and expense‑related activities within a global business setting. This position oversees travel operations, expense auditing, and the management of corporate card programs. Crucially, the Senior Travel Specialist manages relationships with external vendors, drives operational improvements, and provides training and guidance on T&E systems.
Key Responsibilities T&E Operations, Auditing & Vendor ManagementOversee the day‑to‑day processing of travel and expense requests, including handling complex and escalated tasks.
Process and audit travel/expense claims to ensure they comply with corporate policies and regulatory requirements.
Manage relationships with outsourced partners (TMC), ensuring adherence to SLAs and driving continuous service improvement.
Lead Quarterly Business Reviews with vendors to discuss performance and operational optimizations.
Handle process and system‑related queries from internal stakeholders.
Create and maintain up‑to‑date process documentation (SOPs) to ensure clear knowledge transfer.
Manage corporate travel and expense cards, including lodge cards, reconciliations, and the resolution of user issues.
Reporting, Analytics & SustainabilityUtilize reporting tools like Concur Intelligence and TMC reporting platforms to create and distribute reports.
Prepare analytical and compliance reports on Travel spend and exceptions.
Use data to monitor trends, update policies, and adjust audit rules to improve efficiency.
Provide actionable insights to management based on travel, expense, and corporate card data.
Report on travel‑related carbon emissions to support the company’s sustainability goals and reporting requirements.
Process Improvement & Change ManagementLead and support projects related to travel, expenses, and card programs, including process automation, policy standardisation, and cost optimisation.
Identify and drive process improvements by analyzing data and monitoring KPIs.
Collaborate on systems integrations and support configuration changes or upgrades.
Identify control deficiencies and participate in process redesign projects.
Lead Change Management initiatives for new tool rollouts or policy updates, ensuring effective communication and user adoption across the organisation.
Compliance, Risk & Duty of CareEnsure all travel and expense arrangements align with company policy.
Support internal and external audits related to T&E, including SOx compliance activities.
Partner with Security and Safety teams to execute Duty of Care protocols, ensuring traveller tracking and safety during global emergencies.
Maintain a deep understanding of T&E policies, best practices, and regulatory requirements.
Required Education, Qualifications & Experience- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
- 5+ years of operational experience in T&E, Procure‑to‑Pay (P2P), shared services, or corporate finance.
- Extensive hands‑on experience with GDS, Concur Travel, and Corporate Lodge Card programmes.
- Proven experience working with or managing outsourced operational models and Travel Management Companies.
- Deep understanding of the corporate travel landscape, Expense Management, and T&E Corporate Cards.
- Strong analytical mindset with the ability to identify inefficiencies and propose improvements.
- Proficiency with MS Office/Google Workspace, especially Excel or Google Sheets.
- Excellent communication skills, both written and verbal, for effective collaboration and policy guidance.
- Ability to influence stakeholders without authority and manage complex vendor relationships.
- High level of accuracy and attention to detail in report preparation and reconciliation.
- Ability to work independently, prioritise tasks, and meet deadlines in a fast‑paced, multinational environment.
- Strong problem‑solving and process improvement mindset.
If you are interested in this role please apply via the website or contact Katarzyna Beller‑Wajer via k.wajer(a)jpgray.nl. We always strive to respond to all applications within 5 working days. Sometimes due to the number of responses we cannot. If you have not received a reply we regret to inform that we have continued with other candidates.
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