Junior CRM and Content Specialist LOR

The JDE Direct-to-Consumer E-commerce department is a startup within the larger JDE corporate. We are a young and eager team of digital experts responsible for developing the global e-commerce activities for JDE brands via the e-commerce channels: Online groceries, Pureplay, Marketplaces and Direct-to-consumer (DTC). Our pledge to consumers is to provide the best customer journey whilst ensuring eCommerce to be a sustainable & highly profitable channel within our route to market mix. Within this Global eCommerce team, we are organized in scrum teams to deliver in the most effective and efficient way. The Global CRM & Content specialist is responsible for turning our consumers into fans and engaging them in our world of L’OR via the CRM channel. You will play a pivotal role in JDE eCommerce journey.

As a person, you are full of energy, entrepreneurial, flexible combined with the right business acumen. You are able to adapt into an agile way of working (scrum Team).

Your key responsibilities will be:

• Campaigning: Create promotional calendar for CRM and content.
• Coordination with content specialist and CRM specialist to create the briefing of the campaign. Working closely together with external agencies and local markets for feedback. Set up the campaign journeys in the CRM tool (Salesforce). Analyse and report on the campaign performance.
• Test & Learn: A/B testing: Create test strategy, execute & follow up with relevant insights to continuously improve the campaigns. Close collaboration with the Consumer Experience Optimisation team (CXO) in setting up and executing on site tests.
• Content optimization: revision of current contents (key smaller projects): drinks and machines PDPs alignment, definition of a stickers strategy, operational support with the homepage optimization for mobile.
• Stakeholder management: Engage local markets in delivering their respective business targets and making sure they are aligned with the CRM and content strategy.

We focus on career development and promotion - people are at the core of everything we do. If you are looking for a career and not just a job, you’re in the right place! This is what we offer you:

• The chance to be part of a rapidly growing corporate key strategic pillar;
• An informal working environment with fun team activities;
• Opportunity to partially work remotely and manage your own hours;
• A knowledgeable, high-achieving, young team and a caring management;
• A modern enterprise tech stack including Salesforce Marketing Cloud;
• A salary tailored to your qualities and experience and great opportunities for career progression.

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. We love people who are not afraid to try, and who try until they get it right. We value strong convictions and encourage debate. And all this in an open, friendly environment where you can approach anyone and grow any way you like. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

This is what you bring to the table:

• Data-driven & result focused mindset.
• 1-2 years of experience in a Digital and/or eCommerce environment.
• Experience in working in an agile environment would be ideal OR interested and eager to learn.
• Experience in effective collaboration and excellent stakeholder management skills so you know how to use that when interacting with different hierarchical levels and quickly can adapt to changing business processes.
• Comfortable working with Salesforce and Power BI.
• Fluent English both verbally and written, French and/or German is a plus.
• Experience in email HTML and audience queries is a plus.
• Experience in working in an international and fast pace environment is a plus.

Does this sound like you? Please don’t hesitate to apply. We are keen to hear your story.

Your application at JDE Peet's
If you are interested in this career opportunity at JDE Peet's, apply and join us. After receiving your application we will do our utmost to give you quick feedback. Part of the recruitment procedure at JDE Peet's would be an online assessment, followed by interviews. A pre-employment check can be part of the recruitment process.

The future of work is hybrid, with both office and home playing an important role. At JDE Peet's, we value meeting colleagues in the office to unleash the possibilities of coffee and tea together and we enjoy our focus time when working from home. Join us and you will experience both. Because it’s amazing what happens over a cup of coffee.

Whether or not you are with us, two, four or thirty years, it doesn’t matter. We help you build your skillsets and potential career. We offer a solid and competitive base salary and additional benefits to the mix. To name a few: Learning and development budget, career development, Insurances, pension plans and a minimum of 25 + 12 ADV days of paid holidays (because we care and want to offer you a healthy work – life balance).

#unleashyourpossibility #acupofamazing

Who we are?

JDE Peet’s is the world's leading pure-play coffee and tea company, with local roots dating back to 1753, and is headquartered in the Netherlands. We unleash the possibilities of coffee and tea in more than 100 countries with a portfolio of over 50 brands, including L’OR, Peet’s, Jacobs, Senseo, Tassimo, Douwe Egberts, OldTown, Super, Pickwick and Moccona.

What’s it like to work at JDE Peet’s?

We are people united by the power and possibility of tea and coffee. At JDE Peet’s, we thrive on the freedom to pursue opportunities, provoking new ideas to make an impact at scale. Our ambition is simple – JDE Peet's: unleashing the possibilities of coffee and tea.

We bring action to our intentions, following through on what was agreed, always pushing things forward. We offer our people a range of learning and development programmes to support their personal growth. We’ve worked hard to build an open, collaborative environment where you can approach anyone and be heard.

At JDE Peet's, we believe it’s amazing what can happen over a cup of coffee or tea. We also believe that a diverse and inclusive culture enables us to serve every coffee and tea lover in the best possible way. No matter who you are, where you come from, how you live your life, or how you enjoy your coffee or tea, you can fulfil your ambitions and contribute to our success.

When you grow, we grow, and coffee & tea grows.