IT Support Specialist

BCIC Swiss GmBH is looking for a Full-time On-site IT Support Specialist in Amsterdam, Netherlands.

Amsterdam, Netherlands

Full-Time

8 Hours

Described in the responsibilities and requirements below.

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, and other authorized desktop applications.
• Should have basic knowledge of Mac operating system to support Apple PC users.
• Install, upgrade, support and troubleshoot printers, computer hardware.
• Perform general preventative maintenance tasks on computers, laptops, printers.
• Perform remedial repairs on desktops, laptops, printers and other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Have broad IT experience with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Perform other duties as assigned.

• Need to have 40 hour weekly work permit
• Need to know German B2 level language
• Good knowledge about computers/IT

If all the above match your requirements and needs, please send your CV mentioning the position in the subject line (with WhatsApp Number) as soon as possible.

Apply here: nishat.kayser@bcic-swiss.com

BCIC Swiss GmBH

Address: Lattichstrasse 6, 6340 Baar

Salary: Negotiable

Shomi Kayser Nishat
Talent Acquisition Specialist

Email: nishat.kayser@bcic-swiss.com