Description
DHL Express - a company that connects people!
What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world. Distinguished as No.1 World's Best Workplace™ by Great Place to Work and Fortune Magazine, DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business.
Our corporate culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. Start YOUR career with DHL today at our DHL Maastricht location, which is DHL Express' finance expertise center, from which high-quality and complex financial services are provided for the region and steered globally by the global process owners.
This Shared Service Center offers employment to over 550 employees, with 40 nationalities, who speak 34 languages. We are looking for a Senior Manager Key Account Pricing (KAP) to join our team.
How will you contribute to the success of DHL?
The Senior Manager Key Account Pricing (KAP) for EMEA is responsible for leading and managing the regional KAP function, ensuring world-class pricing services and consultancy to drive profitable growth. This role oversees the end-to-end process of price setting, analysis, and review of KAP requests across EMEA, maintaining strict SLAs and compliance with internal controls. Acting as a strategic partner to Country Pricing and Sales teams, the Senior Manager provides expert guidance to maximize yield, profitability, and win rates for Key Account customers.
- Support customer negotiations and provide functional expertise to Country Pricing and customer managers;
- Manage a team of professional Key Account Pricing members to deliver results and meet company targets;
- Provide KAP pricing process alignment and engagement within EMEA and globally;
- Review and manage cross-regional alignment on tactical and strategic pricing elements;
- Manage inputs for EU Tender Review Board and support Country TRB decisions;
- Lead KAP process for yield improvement via tactical initiatives (Fuel Surcharge compliance, GPI, etc.);
- Drive skills and training for Customer Centric rate design;
- Develop programs to ensure accuracy of Rates, Services & Surcharges;
- Enhance modelling and simulation capabilities;
- Provide professional pricing consultancy at country, regional and global level;
- Own and lead the GoGreen Plus (GGP) global quotation process;
- Drive adoption of new pricing processes and systems (PRIME, Deal Review 3.0).
Do you have what it takes?
- Bachelor's degree in Finance, Economics or Business Administration;
- 6-8 years of experience in a related position;
- Strong analytical background and extensive DHL pricing knowledge;
- Experience in coaching and motivating teams;
- Proven track record in process improvements and pricing transformation;
- Excellent communication and stakeholder management skills.
What's in it for you?
- A competitive salary, bonus incentives and a strong pension scheme;
- A wide range of employee benefits (e.g., insurance discounts);
- A job in dayshifts and no weekends;
- Access to extensive training and development opportunities;
- RCS Grade: I.
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.