Our success is built upon the trust and dedication of our team members. We view ourselves not only as a warehouse and distributor but as an integral part of our clients' businesses. We are confident in our ability to provide the best service available and are always looking for passionate individuals to join us in our mission. Whether you're interested in operations, customer service, or content creation, Airbox Fulfilment offers a dynamic and supportive environment for personal and professional growth.
We’ve been operating in the Netherlands for around 12 months, and this role marks our expansion into Europe, with clear succession planning in place as we continue to scale as a business.
About the RoleWe're looking for someone who thrives in a high-volume, multi-client environment. You’ll oversee daily warehouse activity — from goods-in through to dispatch — and lead a team of around 60 staff, ranging from Supervisors and Operatives to meet key performance targets for our clients, old and new. You'll also develop your own skills, with a view to progressing as we grow our Netherlands operations.
This role is perfect for someone who thrives in a scaling fulfilment environment and likes to get things done right, while aiming to continuously improve. There will be a heavy focus on the client delivery, the development of our people and our company culture.
Key Responsibilities- Lead day-to-day operations across goods-in, picking, packing, and dispatch
- Develop and mentor a team of Warehouse Supervisors into future Function Managers
- Monitor and manage warehouse KPIs like order accuracy and dispatch times
- Ensure all stock movement and order processing is efficient and accurate
- Support continuous improvement projects as we invest in automation and tech
- Help onboard new clients and align your team with their service requirements
- Create a positive, safe, and accountable working environment
- Warehouse leadership experience in a fast-paced, 3PL or eCommerce environment
- Strong people skills – confident in coaching, performance management, and team development
- Experience working with WMS platforms and managing SLAs
- Comfortable working in a bilingual team (Dutch and English)
- Proactive, structured and focused on delivering results
- A desire to grow with us as we expand our footprint in Europe
Competitive sa lary - de pending on experience
Bonus opportunities based on performance
Full-time, fixed term contact
A key role in shaping our Netherlands operation
Real opportunities to develop into a senior leadership position as we grow
Work with a friendly, fast-moving team that values ideas, ownership and energy
How to applyPlease submit your CV and a covering letter explaining why you’re suitable for the role. You will be asked to answer some questions as part of your application. If you do not answer these, your application will likely be rejected, so please take a minute to tell us more about you! ⚠ No phone applications, please. We will review all applications and get back to shortlisted candidates quickly. Best of luck with your application! The Airbox Fulfilment team
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