Our team within IKEA
Want to make something extraordinary? Come make it at IKEA.Because we know that great ideas can come from anywhere, everyone has the potential to make a real impact at IKEA. Whether you're a creative thinker, a problem solver, or someone who loves helping others, there's room for you to grow here. After all, some of our best leaders started their journey on the shop floor. Want to make something extraordinary? Come make it at IKEA.
Working at IKEA has its benefits and rewards
• $29.80 base hourly pay rate
• 5 weeks of Paid Annual Leave, Parental Leave Pay, and more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% discount for Co-workers
• Affordable, nutritious meals with complimentary drinks in our Co-worker Restaurant.
• Provided Co-worker uniform
But that's enough about us. Over to you now.
Who you are
As an Administrative & Compliance Co-worker, you are someone who thrives on building positive relationships and ensuring smooth operations. You have:• A strong customer focus, always keeping our visitors, contractors, and co-workers front of mind in your daily tasks.
• Exceptional verbal communication skills, enabling you to clearly and calmly convey information, even in urgent situations.
• The ability to manage multiple tasks efficiently, adapt to changing priorities with ease, and maintain excellent organizational standards.
• Confidence in using computers and IT systems, with solid administration and reception skills, including a strong focus on meticulous record-keeping, incident reporting, and compliance documentation.
• A proactive, solution-focused mindset, eager to contribute to a positive and compliant environment.
• A collaborative approach, enjoying teamwork and actively supporting your colleagues and internal stakeholders.
• A passion for maintaining a safe and secure environment, with a commitment to leading by example, and a willingness and ability to obtain a Certificate of Approval (COA), First Aid & CPR certifications if required.
About this work area
As an Administrative & Compliance Co-worker, your responsibilities will include, but are not limited to:• Being the friendly and professional first point of contact for visitors, contractors, and co-workers, efficiently managing access to and from the store or external warehouse.
• Providing comprehensive administrative support for risk prevention and compliance activities, including coordinating audits, managing incident reporting, maintaining databases, and ensuring accurate record-keeping.
• Collaborating with internal stakeholders across all departments to ensure health, safety, and security standards are consistently met and understood.
• Supporting store compliance with IKEA policies, local regulations, and relevant legislation to protect our people, assets, and brand, with a focus on administrative oversight.
• Providing timely and relevant feedback on reported incidents and acting as the key contact for internal and external case reporting, ensuring all documentation is precise.
• Assisting with the response to and management of emergency situations, health and safety incidents, and critical events, ensuring protocols are followed.
• Monitoring CCTV systems and responding promptly to alarms, initiating emergency procedures when required, with a focus on procedural adherence.
• Promoting a strong risk and compliance culture by identifying and implementing systems to reduce business loss, prevent incidents, and minimise financial impact.
• Working on a rotating roster, including evenings and weekends, alongside your Facilities Management (FM) colleagues to ensure coverage for the IKEA store and external warehouse.
What you need to know
• This role is permanent, part-time, 24-39 working hours per fortnight.• The internal title for this role is Unit Business Risk & Compliance Co-worker.
• Whilst a current Certificate of Approval (COA), First Aid & CPR certifications are not essential to be successful in the role, a willingness and ability to obtain these licenses & certifications if required in the future is essential.
• Direct control room experience is a valuable asset, though not a prerequisite.
• As our store operates 7 days a week, you'll need to be available to work on a rotating roster, which includes a mix of day and evening shifts aligned with our trading hours. Weekend availability is essential.
• Work locations include IKEA Sylvia Park and our External Warehouse in Māngere.
• As part of the recruitment process, final candidates will be required to undergo a pre-employment check, including a Ministry of Justice (MOJ) check.
• IKEA is a non-smoking workplace.
We need people like you
This is more than just a job. At IKEA, we want to build careers that let you look back and know you've made it. That's why we foster a work environment where you feel comfortable bringing your whole self to mahi and make the most of your talents. When you work at IKEA, you're joining a place where your ideas matter, your growth is supported, and your wellbeing comes first. Because that's what "making it" is all about.We believe everything we do comes with the responsibility to create a positive impact on people, society, and the planet. So, if you're passionate about making the world a better place, making a whare an inspiring space, or simply making someone's day, apply now and make it at IKEA.