At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.
The RoleThe Tax Technology Senior Manager will join the Data & Technology Strategy (DTS) and play a key role in shaping and executing our crucial tax technology goals.
Reporting to the Tax Director within DTS and sitting within the tax team at Booking, this position is accountable for driving the platform modernization efforts and capability developments essential to our ambitious tax technology roadmap.
This role will predominantly work in partnership with Fintech, Project Management and Tax to drive the design and delivery of a scalable, governed, and reusable tax technology platform ahead of important upcoming tax regulations impacting Booking. Given the fast-paced nature of this position, leadership of additional tax technology projects will likely be required.
The role is required to keep a constant focus on upcoming global tax regulatory changes impacting the industry, tax technology changes and newly available improved technology, to proactively guide the business through its strategic decision making.
Key Responsibilities-
Tax Technology specific
- Ensure clear tax technology requirements are documented and understood by our engineering and architecture teams with the key goal to ensure a compliance first tax technology eco system is designed and implemented on time.
- Work with cross functional teams to translate tax objectives (e.g., ViDA, DAC7, CESOP, e-invoicing) into an actionable capability roadmap with L2–L4 definitions, maturity heatmaps, and drive the delivery of a gap analysis between current and future state design. Deprecation plans for legacy solutions.
- Play a central role in partnering with a tax technology track that supports capability build and jurisdiction go-lives in parallel, prioritizing reuse and standardization to shrink time between go-lives.
- Drive build/buy/hybrid recommendations for tax engines (e.g., Avalara, Vertex), ERP integration (SAP S/4, ECC, Oracle), invoicing connectivity, and reporting tools based on understanding of existing landscape and experience from previous implementations.
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Requirements specific
- Shape discovery and design for new tax legislation (e.g., ViDA, e-invoicing), ensuring right-first-time builds and smooth transitions to BaU with KPIs and controls.
- Ensure AI-compatibility and self-service enablement are considered in technology/tooling choices, with pragmatic trade-offs documented.
- Work closely with our Senior Manager Tax Data Reporting to establish tax master data governance that is platform-ready.
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Process specific
- Ensure compliance processes are designed, documented and operating effectively post go live before handing over to operational teams.
- Support the Project Management team in driving cross-functional governance with a clear RACI across Tax, FinTech, Accounting, and Compliance; align delivery cadence and quality gates.
- Lead external engagements as needed (RFP discovery, roadmap alignment, compliance partners, commercials), ensuring high-quality, actionable deliverables and strong working relationships with our external tax technology partners.
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Training and upskilling the team
- Mentor, coach, and upskill tax technologists, analysts, and PMs; foster a pragmatic, delivery-first culture grounded in risk-based prioritization and measurable outcomes.
- Partner with PM team to champion best practices in agile program delivery, documentation, and knowledge transfer to internal teams.
- You will initially manage a team of two direct reports. This structure is subject to rapid evolution as the company and project requirements change.
- Experience: 8+ years relevant experience in tax technology within Big 4 and/or complex international environments, including in-house leadership in e-commerce, platforms, or high-scale digital businesses. Strong background in tax technology (Tax engines, ERPs & other tax tools), tax processes, data analytics, tax transformation projects and an understanding of the available tax technology solutions on the market. Deep understanding of indirect tax regulations impacting digital companies.
- Education and credentials: Degree in Accounting, Tax Economics/Law, Finance, Information Systems, Computer Science, or related field; professional tax or accounting qualification a plus.
- Ecosystem fluency: Hands-on experience with SAP (S/4, ECC), tax engines (Avalara, Vertex), and integrations across finance/ERP/payment stacks. Experience with tax regulations impacting global technology companies (e.g., ViDA, DAC7, CESOP, E-Invoicing).
- Delivery leadership: Track record of leading multi-quarter, multi-team programs with clear roadmaps, capability maturity models, risk registers, and measurable outcomes.
- Communication and influence: Able to communicate complex tax and technology concepts to non-technical stakeholders; skilled at vendor management and executive alignment.
- Ways of working: Comfortable with working in an extremely fast paced high pressure organisation with multiple deliverables and working on projects using agile delivery. Challenge, clarify, think out of the box where needed and act decisively. Keep in mind the details, but focus on the bigger and more complex picture
- Familiar with digital economy/e-commerce challenges
- Excellent knowledge of international tax regulation
- Innovative and creative
- Self-starter, flexible, energetic, passionate, self-motivated, and results-oriented
- Accurate, able to work under pressure and to strict deadlines, and comfortable working in a fast turnaround environment
- Ability to think strategically, multi-task, and work effectively setting direction
- Ability to clearly express ideas and information to others and flex the communication style according to the specific situation and audience
- Exceptional interpersonal skills with the ability to interact with all levels of management
- Ability to have good grasp of the detail whilst understanding the 'big picture', and to manage multiple tasks and priorities simultaneously
- Organized, proactive, common sense and results oriented
- Ability to be a hands-on deliverer
- Self-aware with an appetite for self-improvement, managing and developing their experience and skills
- Excellent communication skills (both written and verbal) in English
- Ability to engage stakeholders at all levels inside the organization
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:
- Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
- Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
- Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.
Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”
We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Application Process- Let’s go places together: How we Hire
- Detailed instructions on post-application requirements including any required application materials, deadlines, portfolios, coding challenges, or other assessments as defined by BU or department.
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive
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