What will you do?
During this internship you will support the PMO and Business Analysis teams across our Benelux project portfolio. You'll help turn stakeholder needs into clear documentation, visualize current processes, identify gaps, and propose practical improvements that increase delivery efficiency.
- Map current processes and create clear process diagrams and flowcharts
- Analyse gaps across projects and propose pragmatic improvement options
- Support portfolio governance by collecting KPI data and maintaining progress trackers
- Prepare dashboards, management visuals and reports for steering committees
- Create and refine reporting templates and standardized process documentation
- Experiment with AI tools, AI bots and AI agents to explore new ways of improving PMO and business analysis processes
Who are you?
You are currently studying Business Administration (e.g. IBA, MBA or MScBA), Data Analytics or a related field (HBO/WO or equivalent). Additionally:
- You have strong analytical and problem-solving skills
- You understand basic principles of business process mapping and requirements gathering
- You are familiar with project management and PMO fundamentals and comfortable using digital tools (e.g. Jira, Confluence, Trello, Asana).
- You are proficient in Excel, PowerPoint and Word
- You are detail-oriented, well-organized and manage your time effectively
- You are fluent in English (written and spoken)
- You have clear and professional communication skills
- You are self-driven, curious, and proactive in seeking clarity and improvements
- You are eager to explore and experiment with AI tools, automations and emerging technologies
- Experience with building AI bots or AI agents - and/or basic familiarity with tools such as n8n - is highly desirable (you will receive hands-on guidance, support and a platform to practice and develop these skills during the internship)
About Us
You are full of energy and truly come alive in a dynamic, sometimes chaotic environment. Variety and unexpected situations motivate you, and you believe that success is achieved together, even if that sometimes means putting your own plans on hold. Does this sound like you? Then you're a perfect fit for MediaMarkt!
At MediaMarkt, everything is built around the "Let's Go!" mentality: not just a slogan, but a way of working and thinking. We love technology and enjoy sharing this passion with others. We have fun in what we do and aim to inspire. As the number one in the Benelux and Europe, we help shape how people experience and use technology. We make a difference and are ready for our customers across all channels. Together with over 50,000 colleagues across Europe, we are building the retail experience of the future every day.
We believe that the best solutions arise when diverse perspectives come together. Diversity is key to achieving our vision: becoming the Experience Champion in consumer electronics. We value diversity, promote equal opportunities, and foster inclusion. Will you become part of our team?
Additional Benefits
- A challenging and meaningful internship at MediaMarkt's HQ in Rotterdam
- Hands-on, real-life experience in PMO, business analysis and portfolio governance
- Exposure to cross-country projects and digital transformation initiatives in the Benelux region
- A collaborative and dynamic team environment where you can learn, grow and contribute