Global Head of Key Account Management

For more than 155 years, PROBAT has stood for pioneering spirit and innovative strength in the coffee industry. Through targeted acquisitions in the food processing sector, intensive technology transfer within the group and the expansion of a global service network, PROBAT has developed into a leading full-service provider for the food industry. The company plans, develops and manufactures machines, turnkey production plants, environmental technologies and intelligent control systems with integrated smart data management. With around 1,200 employees at locations in Germany, Brazil, Canada, India, Italy, Scotland, the Netherlands and the United States, as well as a presence in over 40 countries, PROBAT offers its customers comprehensive solutions, excellent service and in-depth industry knowledge – worldwide and from a single source.

To strengthen our commercial leadership team we are looking for a global head for Key Account Management based out of Koog aan de Zaan (NL). In this role you are responsible for the strategic leadership, control and further development of Key Account Management across the group and manage a team of 6-8 Key Account Managers. You work closely together with our Sales Directors, Sales Engineering, Marketing, Project Management and report directly to the Group Chief Sales Officer. Some of your key areas of responsibilities are:

• Strategic Account Leadership: Define and drive the global key account management strategy aligned with overall business objectives. Expand business activities with global key accounts across our coffee and food solution portfolios.
• Global Key Account Development: Foster strong relationships with senior stakeholders at client organizations globally. Lead and oversee the negotiation of high-value, complex contracts.
• Team Leadership & Development: Build, lead, and mentor a high-performing team of global key account managers. Establish clear KPIs, performance metrics, and accountabilities across the KAM team. Foster a customer-centric and collaborative culture across commercial functions. Monitor account performance and drive forecasting, reporting, and pipeline management.

• Completed studies in a technical or business-related field (e.g., mechanical engineering, process engineering, industrial engineering, business administration)
• 8+ years of experience in international key account management, ideally in mechanical and plant engineering or the food industry.
• Proven leadership experience in international teams and strong intercultural competence
• Strong technical understanding of complex production and processing systems.
• Excellent negotiation and communication skills, with a confident and professional demeanour.
• Entrepreneurial and strategic mindset, combined with strong execution capabilities.
• Fluent in Dutch, German and English; additional languages are an advantage.
• Willingness to travel internationally on a frequent basis (50%).

• A strong team in a forward-thinking company
• an attractive salary package
• Flat hierarchies and direct communication
• Structured induction and individual development
• flexible working hours and the option of mobile working, depending on your area of responsibility
• A modern working environment with international projects!

Are you enthusiastic about this vacancy and do you see yourself as a great addition to our team?

We would like to receive your letter of motivation and Curriculum Vitae to the attention of Maaike Punt (Board & HR Assistant) via: careers@probat.com

Would you like to receive more information first? You can also call us on: 075-6126123. Your application will of course be treated confidentially.