Imagine yourself as the go-to person for retailers, the friendly voice on the other end of the line helping them navigate their daily challenges. As an **Inbound Employee PostNL Amersfoort**, you're not just answering phones; you're solving problems and keeping things running smoothly. It's a role where you can truly make a difference and ensure retailers get the support they need!
What will you be doing as an **Inbound Employee PostNL Amersfoort**:
- Answer incoming calls from retailers with a smile (even though they can't see it!).
- Assist with ordering transport rides (for larger volumes) and ensure everything is scheduled correctly.
- Troubleshoot technical issues and guide retailers towards solutions.
- Help navigate RDW-related questions and processes.
Handle invoice inquiries and resolve any discrepancies.
You will be working at a company that values quality and strives for excellence in everything it does. It is committed to providing top-notch support to its partners and creating a positive impact on the community. This is a place where your work matters and you're part of a team that's dedicated to success.
**Who are you?**
You are someone who enjoys helping others and thrives in a fast-paced environment. You're positive, motivated, and always ready to go the extra mile to provide excellent customer service. You think in solutions, not in problems, and you're not afraid to tackle new challenges. You will be the perfect Inbound Employee PostNL Amersfoort!
This is a full-time position based in Amersfoort. You will be working during standard business hours, with opportunities for flexibility. You'll also have room to grow and develop your skills within the company.
What we offer- Chance for a permanent contract.
- Help retailers and solve problems.
- Room to grow within the company.
- Full-time position with flexibility.
- Work in a positive team environment.
- Make a real difference every day.
- Contribute to a company that values quality.
- MBO work and thinking level
- Excellent verbal communication
- Available Mondays and Tuesdays
- Long-term commitment
- Customer-focused and helpful
- Solution-oriented mindset
- Willing to work in Amersfoort
€15,08 per uur