Do you thrive in a fast-paced logistics environment and love being the go-to person for clients? As a Customer Service Representative, you'll handle everything from shipment updates to invoice processing. In return, you'll earn up to €2,800 gross per month, receive travel reimbursement, and build pension, all while working in a dynamic, growth-oriented team. Sound like your kind of opportunity? Apply now and join a company that invests in your future!
Employment agency Manpower is looking for a Customer Service Representative for a logistics company in Maastricht.
As a Customer Service Representative, you're the link between customers and operations. You'll ensure smooth shipment processing, resolve issues, and contribute to long-term client satisfaction. Your daily responsibilities include:
- Acting as the first point of contact for clients regarding shipment handling
- Communicating operational updates and status changes to customers
- Answering client inquiries and resolving concerns to strengthen relationships
- Logging and resolving complaints; reporting recurring issues to Business Development
- Spotting commercial opportunities and sharing them with the sales team
- Updating customer and financial data in the system, including archiving
- Preparing standard reports and distributing customer invoices
- Verifying and processing purchase invoices from transport partners
What's in it for you
- Gross monthly salary between €2,700 and €2,800
- Travel reimbursement of €0.23 per kilometre
- Full-time position of 40 hours per week
- Temporary contract via Manpower with the possibility of a permanent position
- Access to 200+ online training courses via Manpower Academy
- Pension accrual via Manpower
Working hours
In this full-time role, you'll work from 08.30 to 17.00 on weekdays.