Senior Groups, Meeting & Events Manager
At PPHE Hotel Group, we create valuable memories for our guests and deliver value to our people, assets, and local communities. Join a team that thrives on excellence, collaboration, and innovation. As Senior Group, Meetings & Events Manager, you will lead a dynamic team responsible for converting group and event enquiries into successful bookings. You'll ensure seamless planning and handover of confirmed events to our hotels, maintaining the highest service standards. Your strategic insight and market knowledge will be key in achieving revenue targets and driving business growth across our properties. Key Responsibilities
- Lead, train, and motivate the GM&E team to reach departmental and personal goals.
- Act as the main liaison between Sales, Planning, and hotel General Managers.
- Manage and convert enquiries via online portals, email, and phone, ensuring timely responses and effective diary yield.
- Collaborate with the Director of GM&E on pricing strategies, promotions, and need dates.
- Monitor team performance and client satisfaction, implementing improvements where needed.
- Drive creative sales strategies and upsell opportunities to maximize revenue.
- Ensure smooth communication between clients, internal departments, and hotel teams.
- Oversee online platforms like Cvent and Venue Directory, ensuring proactive business conversion.
- Create tailored proposals and maintain high standards of presentation and client engagement.
- Support operational excellence and contribute to regional projects and initiatives.
- Work with the Director of Revenue NL to ensure accurate forecasting for GM&E for the region.
- A strategic thinker with strong leadership and communication skills.
- Proven experience in meetings, events, or hospitality sales.
- Commercially savvy with a deep understanding of market trends and competitor landscapes.
- Passionate about delivering exceptional client experiences and driving team success.
- Birthday bonus of €250 (gross, paid in the month of your birthday)
- Competitive salary
- Tasty meal during shift
- Industry pension plan
- 25 days holiday
- 1 extra day off for your wellbeing
- Exciting job opportunities within PPHE Hotel Group across Europe
- Discounted hotel rates (extends to the Radisson Hotel Group worldwide and family & friends)
- 50% F&B discount at our restaurants and bars (for your whole party)
- Travel compensation (max €200 net pm based on full-time employment)
- Recommend a friend scheme (earn up to €750 for each friend who joins us)
- 8% holiday allowance (paid yearly in May)
- Flexible working policy (if applicable)
- Annual company parties and outings
- Exclusive discounts in the employee benefit store (www.personeelsvoordeelwinkel.nl)
- Discount on the collective health insurance from VGZ
- Departmental incentive schemes
- Great (online) Learning & Development opportunities to grow your career
- An advanced onboarding program
- Access to the hotel gym during low peak hours
PPHE Hotel Group. Create with us.
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