Do you have passion for the hotel industry and are you service-minded? Are you able to switch quickly and solve problems so that our guests remain satisfied? And are you looking for a full-time or a part-time job (for example next to your study)? Read on quickly!
Through sincere attention and being authentic we ensure that our 700 daily guests are happy to come back. With 610 renovated rooms, 1 restaurant, 17 meeting rooms, a fitness and sauna, we are one of the largest 4-star hotels in the Benelux.
What are you going to do?
At Novotel Amsterdam City you have the opportunity to be yourself, because we believe that when you are the best version of yourself you can provide the best possible service to our guests. As our Front Office colleague, you will be the first and last contact point for our guests. You ensure that their check-in or check-out runs smoothly and you assist them with all their questions or requests.
As our newest team member you will take care of the evening shifts which starts at 3.00 p.m. And ends at 11.00 p.m. The other week you will work from 11.00 p.m. Till 7.00 a.m. So you can always combine the job together with your study! You won’t work alone, there will always be another team member with you.
Who are we looking for?
In this role you have a proactive attitude and you are always looking for ways to improve our services. You are very flexible and you are willing to work in a dynamic environment in both evening and night shifts. Besides you have:
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strong verbal and written communication skills;
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excellent knowledge of the English language and preferably also Dutch;
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it’s a pre if you have experience as a Front Office employee and experience with Opera (Cloud) (this is not obligated, but it will make us very happy!).
What do we offer you?
Novotel Amsterdam City is one of the largest Accor Hotels and that comes with lots of benefits! We have plenty of growth opportunities in our hotel. We offer you:
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A gross salary starting from € 2,645.41 gross per month based on a 38-hour work week (the salary offered by us is 7.5% higher than the Horeca CAO scale 5);
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A night surcharge of 15% on top of your salary;
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25 vacation days per year based on a full-time contract;
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Excellent travel allowance from 5.0 km onwards starting with € 2,30;
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After your probation period, you are invited to stay in Novotel Amsterdam City for free with another person. This includes breakfast and a 3-course dinner meal!;
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Discount for stays at all Accor hotels worldwide;
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Free parking at our hotel;
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Complimentary usage of our fitness area (24/7 open for employees).
And of course we offer you a pleasant working environment and pay a lot of attention to both professional and personal development!