Full-time
Are you a people person who wants to create and share memorable experiences with our guests? Apply to MEININGER Hotel Amsterdam City West for a Receptionist (f/m/d) position.
We run more than 35 hotels in Europe's best cities—and counting!
YOUR TASKS
- You’re a great host ensuring your guests enjoy a safe and memorable stay
- You are in charge of the well-being of our guests from check-in to check-out
- Besides for our guests, you’re also the first point of contact for all other visitors like suppliers and external technicians
- You respond to our guests' questions and inquiries and know how to direct them to major sights, local attractions and activities
- You take care of operational and administrative tasks like invoicing, answering e-mails and online requests, upselling, responding to online reviews and much more
- You enjoy a diverse, international work environment while we take care of an inclusive one
- You’re flexible and understand working on all days of the week, sometimes early / sometimes late and nightshifts, during weekends and on public holidays comes with the job
- Last but not least; you’re a great colleague, not afraid to jump in to support other departments every now and then
YOUR PROFILE
- You possess initial experience and are passionate about hospitality
- You possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasks
- You are a people person, you like helping others and creating unforgettable experience for our guests
- You are a team player, ready to help your colleagues and tackle challenges together
- You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
- You are fluent in English and any other languages are an advantage
WHAT MEININGER OFFERS
- Hospitality CLA+ salaries and benefits
- Pension gap package
- 25% night surcharge
- 25 holidays + 5 bonus days (1 for each year you stay with us) + 9 bank holidays
- Regular get-togethers, celebrations and occasional parties (winter and summer team events)
- Quarterly evaluation rounds to make sure you’re still happy
- Possibility to join M-goal projects to develop personal and professional skills
- Staff nights and Friends and Family discount
- Travel expenses
- Access to discount platform “BenefitsAtWork”
- The occasional opportunity to travel to support new openings or exchange programs
APPLICATION
We are enthusiastic hosts as diverse as our guests. Feels like you?
Please send us your CV. We welcome candidates from different backgrounds, cultures, life preferences and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.