French Speaking Customer Services Officer

Vacaturebeschrijving Wat je gaat doen As a customer care officer, you will contribute to ensuring a seamless order management process within an international and dynamic environment. You'll be the first point of contact for customers, handling their inquiries about orders, deliveries, and product availability. This role requires a proactive mindset, strong communication skills in English and French, and the ability to collaborate effectively with internal teams like sales, logistics, and planning. Your attention to detail and problem-solving skills will help maintain customer satisfaction and drive continuous improvements in the order-to-cash process.What You Will Do:

• Process: accurately manage customer orders in SAP and ensure timely follow-up on deliveries.
• Communicate: proactively inform customers about changes, delays, or updates regarding their orders.
• Resolve: ha...