Our purpose is "Changing Real Estate to be the number1 choice for Real Estate investors". We want to accelerate the transition to a sustainable built environment, where we finance ambitions by delivering top quality finance solutions. ING Real Estate Finance Business Banking NL ("REF BB NL") has a clear goal to become and remain frontrunner in sustainability and innovation in the real estate (finance) market. Therefore, we want to continuously create new initiatives and policies to streamline our financing processes, improve our product offering and support our clients in tackling the sustainability challenge.
Your role
As a Customer Journey Expert it's about making every day processes as smooth and easy as possible both for our customers and employees. You will be working in an environment which is driven by autonomy and alignment.
This way of working you will benefit from:
Your work environment
Real Estate Finance NL (REF NL) services their private real estate investment customers directly through regional offices in Amsterdam, Eindhoven, Rotterdam and Zwolle. The regional offices are supported by REF NL's delivery team. Latter team is centrally organized in Amsterdam and is structured in Squads. REF NL is considered to be the principal Dutch real estate lender, and our real estate knowledge is appreciated throughout the real estate investor market. You will be part of a small Squad and work in Amsterdam. You will be working together with other squads in and outside of REF NL to create an unbeatable customer and employee experience.
Your key responsibilities
As a Customer Journey Expert, your key responsibilities are to:
We are looking for
A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and someone who is always a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment.
As a Customer Journey Expert, you recognize yourself in the following:
Rewards and benefits
We always strive to the right balance between your career and your private life. The benefits of working with us at ING include:
About us
With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.
Het salaris bedraagt €3571 - €5853
Vacature van ING