Founded in 2016, iCiber delivers expert support for SharePoint, Automation & Orchestration, Transition & Transformation Programs, Troubleshooting & Performance challenges. Focus of iCiber is on the Microsoft environments (e.g. SharePoint, Exchange, Office365, Azure, SQL). iCiber has significant expertise in delivering operational services from offshore centers.
iCiber Automation & Orchestration projects deliver time savings of 99% and an ROI < 1 year
Areas of expertise: Automation & Orchestration of Service Requests, Change Requests, Health checks, Compliancy checks, Security checks, Desired State checks, Intelligent Reporting, Client configuration checks & Automated remediation, Migration of Service Desk Services, Local Support Services, Cross Functional Services (processes & procedures), Mail Services, File Services, Live Collaboration Services (Skype for business), Computer Device Services (Windows 7/Windows 10), Print & Scan Services, SharePoint Services, Stepping Stone Services and Server Management Services, Performance and Operational improvements large SharePoint environment (>50.000 users), Performance and Operational improvements large Exchange environment (>90.000 mailboxes), SQL, VMware