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Mercedes-Benz Customer Assistance Center

Soort organisatie
Aantal medewerkers
Internationaal actief


The Mercedes-Benz Customer Assistance Center Maastricht (CAC) is the central point of contact in Europe, caring for the needs of current and prospective Mercedes-Benz and smart customers. More than 25 different nationalities add diversity and enrich an organization dedicated to satisfied customers and high performance. Employees act as brand representatives ensuring that customers receive personal assistance in their own language at a consistently high level. Our Customer Service departments answer customer enquiries and complaints, while the Service24h department organizes roadside assistance for customers. Services related to customer mobility are available 24 hours a day, 365 days a year. The Retail Services department supports technical and product related competencies for the CAC, Daimler and external parties.

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Nieuwste vacatures

  • Facility Assistant

    3-10-2017 00:00:00
    • 30+ dagen geleden
    • Maastricht Maastricht NL
    Job descriptionSort incoming and outgoing mail and packages, when applicable scan, code and copy letters and distribute mailEnsure paper supply for locations throughout the MB CAC and collect used paper, in order to provide sufficient paper for MB CAC employees and get rid of used paperExecute reproduction tasks on request of employees, in order to provide them with the copies and booklets for their workMaintain machines and equipment in the mail room and printing room and execute machines operational as long as possibleAssisting with office movesAssisting with events, set up theatreCarrying out routine checks and inspection of facilities and equipmentUndertaking minor maintenance work such as lamp changingProviding initial response to any reported faultsCarrying out repairs to fixtures and fittingsOther duties that may arise from time to time as directed by the Facilities ManagerJob requirementsBackground in facility and maintenanceSeveral years of relevant work-experience in a similar positionWork accuratelyStrong communication skills in Dutch and English languageStrong customer focus (hospitality)Willing and able to do (heavy) physical workComputer literacy (Outlook, Word, Excel)Flexible, quality driven and team playerWilling and able to work stand-by shifts once a month

Mercedes-Benz Customer Assistance Center
Gelissendomein 5
6229GK Maastricht
Gelissendomein 5 Maastricht, NL

Mercedes-Benz Customer Assistance Center