Internship Global CRM Campaigns (f/m/x)

The Global CRM Campaigns team is responsible for developing and implementing international CRM campaigns across all Douglas countries, ensuring our customers receive relevant and inspiring messages via newsletter, app push and SMS.

We are looking for you as an intern in Global CRM Campaigns, someone curious and comfortable with numbers who wants to help shape our global CRM strategy. This role plays an important part in ensuring consistent and impactful communication with our customers across all countries. Are you keen to help develop campaign concepts, implement international test approaches and analyse trends in the CRM space? An open-minded team is looking forward to welcoming you into their daily work.

Please be aware that this is a compulsory internship only!

• You create newsletter, app push and SMS campaigns in our CRM tool for all Douglas countries.
• Coordination and approval processes with the countries are managed independently by you.
• Supporting the development of global campaign concepts is part of your role.
• Implementing international test approaches is something you actively contribute to.
• You independently prepare reports on global CRM campaigns.
• Trend research, benchmarking and analyses in the CRM field also fall under your responsibilities.
• Independently, you take on sub-projects as well.

• You are studying business administration, (international) marketing, online marketing, media and communication management or a comparable field, ideally from your fourth semester onwards.
• Very good written and spoken German and English skills complete your profile.
• Initial experience gained through internships or a working student role is something you already bring with you.
• An interest in analytical tasks along with enjoyment working with numbers and data describes you well.
• New tasks are approached independently by you, while keeping an overview.
• Confident use of common MS Office programmes, particularly Excel and PowerPoint, is something you're comfortable with.

Then become part of our international company and apply, stating your salary expectations and possible starting date.

As an international employer, we stand for equal opportunities and diversity. We therefore welcome applications from mothers, fathers, people with disabilities and people from the LGBTQIA+ community. Please let us know if, for example, we should use a gender-neutral pronoun, if you need barrier-free access to our offices or if we should allow more time for the application process. We look forward to hearing from you!

The DOUGLAS Group, with its commercial brands DOUGLAS, NOCIBÉ, Parfumdreams and Niche Beauty, is the number one omnichannel premium beauty destination in Europe. The DOUGLAS Group is inspiring customers to live their own kind of beauty by offering a unique assortment online and in around 1,970 stores. With unparalleled size and access to customers, the DOUGLAS Group is the partner of choice for brands and offers a premium range of selective and exclusive brands as well as own corporate brands. The assortment includes fragrances, color cosmetics, skin care, hair care, accessories as well as beauty services. Strengthening its successful omnichannel positioning while consistently developing superior customer experience is at the heart of the DOUGLAS Group strategy “Let it Bloom”. The winning business model is underpinned by the Group’s omnichannel proposition, leading brands, and data capabilities. In the financial year 2024/25, the DOUGLAS Group generated sales of 4.58 billion euros and employed more than 19,900 people across Europe. The DOUGLAS Group (Douglas AG) is listed at the Frankfurt Stock Exchange.