Tasks
- Gather, analyse, and document business requirements for Salesforce Automotive Cloud solutions supporting dealer, sales, and customer lifecycle processes
- Translate business needs into clear functional specifications, user stories, and acceptance criteria
- Collaborate with developers, architects, and product owners to design scalable Automotive Cloud solutions
- Analyse and optimise business processes related to vehicle sales, dealer management, and customer engagement
- Support testing activities, including functional testing and User Acceptance Testing (UAT) coordination
- Contribute to Salesforce configuration activities, including Flows and process automation
- Support data analysis, reporting requirements, and customer and vehicle data management within Salesforce
- Maintain clear documentation of requirements, processes, and implemented solutions
Qualifications
Must-haves
- Proven experience as a Salesforce Business Analyst in CRM or digital transformation projects
- Strong experience in requirements engineering, including requirements gathering, documentation, and analysis
- Hands-on experience with Salesforce configuration, including objects, fields, validation rules, and basic administration
- Experience building and maintaining Salesforce Flows for business process automation
- Knowledge of Salesforce Automotive Cloud or strong experience with Sales Cloud and/or Service Cloud
- Experience translating business requirements into user stories and functional specifications
- Experience working in Agile environments (preferably SAFe)
- Strong stakeholder management and workshop facilitation skills
- Experience supporting testing activities, including functional testing and UAT processes
- Good understanding of CRM data models and customer lifecycle management processes
Nice-to-haves
- Salesforce certifications (e.g., Salesforce Business Analyst, Salesforce Administrator, Sales Cloud or Service Cloud Consultant)
- Experience with Automotive Cloud data models, including vehicle, driver, dealer, and service lifecycle objects
- Familiarity with Salesforce integrations and APIs
- Experience in the automotive industry or within OEM/dealer network environments
At a Glance
ENABLING YOU TO SHAPE A BETTER TOMORROW
As a technology and business partner, MHP digitizes its customers' processes and products and supports them in their IT transformations along the entire value chain. As a digitization pioneer in mobility and manufacturing, MHP transfers its expertise to different industries and is the premium partner for thought leaders on their way to a Better Tomorrow.
MHP serves more than 300 customers worldwide: leading corporations and innovative medium-sized companies. MHP provides both operative and strategic consulting together with proven IT and technology expertise and specific industry knowledge. As OneTeam, MHP operates internationally, with headquarters in Germany and subsidiaries in the USA, UK, Romania, and China.
For 25 years, MHP has been shaping the future with its customers. More than 4.000 MHP employees share a commitment to excellence and sustainable success. This aspiration continues to drive MHP - today, tomorrow, and in the future.
MHP: DRIVEN BY EXCELLENCE.
http://www.mhp.com/
Exclusive look behind the scenes
At MHP, you will continuously grow with your projects and objectives in an innovative and supportive environment. That makes us the perfect sparring partner for your career, fueling your growth as an expert in your field while expanding your business network.
We value the authenticity that comes from bringing your individual strengths into the team. Diversity plays a key role in our culture, and it brings different visions & flavors into the mix.
- We all share a strong team spirit. Every win, big or small, belongs to all of us.
- We always welcome curiosity, creativity, and unconventional thinking patterns.
- We recognize the importance of healthy, tight-knit communities and sustainable environmental changes, and we strive to enact positive change in any form within our reach.
- We’re here to co-create your ideal career growth plan tailored to your professional aspirations.
How to apply?
The best thing is to apply now simply online via our JobLocator. Just a few clicks, and you can send us your application documents, such as CV, references, and project lists, if applicable. A cover letter is not required.
By the way: When we receive your application, our recruiting team checks across all divisions to see if there is a suitable position for you. Regardless of current job postings, we try to find the most matching job for you at MHP.
Contact
Do you still have questions? Then take a look at our FAQs on our careers page: https://www.mhp.com/en/career
If you have any further questions, please contact our recruiting team at recruiting-romania@mhp.com