Tasks
As a Sales Operations Analyst, you will play a key role in ensuring smooth and efficient sales processes. From handling the Budget Request and Acceptance Protocol steps to preparing accurate calculations, cost break‑downs, and quotes, your work will have a direct impact on our team’s success. You will coordinate offer documentation, validate customer order details, and support the full quote‑to‑invoice cycle by collaborating closely with Key Account Managers, Technical teams, and Controlling. This role requires strong attention to detail, excellent organizational skills, and the ability to work cross‑functionally to support the sales cycle from start to finish.
- You will validate customer order details and ensure accurate data entry into PLM systems
- You will oversee project closing activities, including documentation, customer approvals, and system uploads
- You will coordinate with Controlling to ensure timely invoicing and monitor invoicing status
- You will prepare and review quote calculations in Excel, ensuring accuracy and completeness
- You will validate technical inputs and integrate results into customer portals
- You will set up work package hierarchies for new projects
- You will extract relevant information from customer tender documents and structure it into internal templates
- You will review and adjust key details such as formatting, offer numbers, and compliance requirements
- You will ensure final documents are reviewed and approved by relevant stakeholders
- You will work closely with Key Account Managers, Technical Teams, and Controlling to ensure seamless processes
- You will support internal reporting and documentation for sales operations
- You will identify opportunities for workflow optimization and automation
- You will maintain high standards of data accuracy and compliance
Qualifications
- You have successfully completed a Bachelor’s degree in Business Administration, Economics, or a related field
- You have a first experience in Sales Support, Sales Operations, or similar roles
- You have strong Excel and data management skills, including formulas and basic automation
- Your experience in working with ERP systems and PLM tools is considered a plus
- You have excellent attention to detail and strong organizational skills
- You have the ability to work under pressure and manage multiple priorities effectively
- You have strong communication and collaboration skills
- You have a problem-solving mindset and a proactive approach to your work
- You have a customer-oriented attitude
- You speak German and English fluently
- You’re a team player with a service-oriented working style, and as a self-confident person, you always have an eye for the essentials