Aufgaben The Customer Portfolio Management Team is part of the Customer Data, CRM & Consent Management department. Our mission is to deliver a high-quality customer experience and thereby strengthen long-term customer loyalty
We place our customers at the center of everything we do. To achieve this, we focus on standardizing processes, supporting the implementation of CRM systems, and driving change management initiatives across our global markets. Working in an international environment, our team collaborates closely across regions and functions to continuously improve customer engagement and business performance
Our office is located in Stuttgart-Vaihingen and follows a modern open office and flexible seating concept that encourages collaboration, knowledge sharing, and personal development
With a positive and supportive team culture, you will have the opportunity to contribute your own ideas, take responsibility from day one, and grow both professionally and personally
These challenges await you:
- Assist in international projects within the Customer Portfolio Management Team
- Support change management initiatives across the department and contribute to successful implementation in global markets
- Coordinate and document meetings, workshops, and project activities while supporting project management processes
- Create, structure, and prepare presentations and communication materials for different stakeholder groups
- Maintain and further develop knowledge management and information-sharing platforms, such as Confluence
- Collaborate with cross-functional stakeholders from areas such as Financial Services, After-Sales, IT, Marketing, Vans, and Legal
- A collaborative and international working environment
- Close cooperation with colleagues from different markets and functional areas
- Early responsibility and the opportunity to contribute your own ideas
- Flexible working methods in a modern office environment
- Insight into strategic customer management, CRM, and change management activities within Mercedes-Benz
Qualifikationen
- Studies in the field of Business Administration, Economics or a comparable course of study
- Good knowledge of German and English, both written and spoken
- Ideally initial experience in Marketing, Sales or Customer Management
- Confident handling of MS Office applications
- Strong communication skills and ability to work effectively in an international team
- Analytical way of thinking as well as a structured and proactive way of working
- High level of engagement, flexibility and intercultural competence
Please note that your internship at this location must be mandatory
Additional Information:
We look forward to receiving your online application, including a resume, certificates, current certificate of enrollment stating your semester, proof of mandatory internship if applicable, and proof of the standard period of study. A cover letter is optional. Please remember to mark your documents as "relevant for this application" in the online form and observe the maximum file size of 5 MB.
You can find further information on the hiring criteria here.
Severely disabled applicants and applicants with equivalent status are welcome! The representative for severely disabled employees (sbv-zentrale@mercedes-benz.com) will gladly support you in the application process.
People Solutions will be happy to help you with any questions you may have about the application process. You can reach us by email at myhrservice@mercedes-benz.com or by phone at 0711/17-99000 (Mon-Fri 10am-12pm & 1pm-3pm).