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BI Analyst - Customer Fulfillment

The CuFu BI team provides meaningful data-based insights and information to all the teams and stakeholders in Customer Fulfilment. We deliver data, reports, analysis, dashboards, KPIs needed by the business to run daily operations, make strategic decisions and to steer performance. We gather data from various sources in Zalando, process them in our DataWarehouse and make it available for daily reporting and analysis. WHERE YOUR EXPERTISE IS NEEDED
  • Guide analytical projects to provide curated data, initiatives (and team/s), providing senior guidance
  • Be a trusted go-to person for your area of expertise (team / product expertise, e.g. customer analytics, market research)
  • Support developing new analytical skills and capabilities
  • Shape the way we support management decisions via intelligent reporting solutions & success monitoring as well as deep dive investigations, thus, you have a direct impact in the achievement of the strategic objectives of Zalando
  • Work close to stakeholders to understand their need and transform their processes into data
  • Create understanding and drive management decisions through data based investigations of business challenges and stakeholder oriented communication of complex insights
  • Support strategic projects as a crucial project member by owning data related work streams and ensuring high quality data insights
  • Shape the reporting landscape through the development of beneficial KPIs, and stakeholder oriented reporting solutions
  • Quick Learner, analytical solution driver, pragmatic and stakeholder focussed
  • Passionate for working with technology tools? Reading and writing complex statements, and modelling data structures on relational databases sound intriguing for you
  • Challenge the status quo, drive innovation and are keen to identify and apply best practices
  • Obtained an academic degree in Information Systems, Analytics, Economics, Computer Science, Statistics or other similar quantitative field. Fluent in English
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms
We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.ABOUT ZALANDOZalando is Europe’s leading online platform for fashion, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 34 million active customers through diverse skill-sets, interests andlanguages our teams choose to use. Please note that all applications must be completed using the online form - we do not accept applications via email.
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