Location: Gaydon, Warwickshire
Type: Full-time
Salary: Based on experience + Company Benefits
Join CAD-IT as a Vehicle Diagnostic Author and become part of a friendly, collaborative team to create and deliver high-quality technical documentation for a leading automotive OEM.
We’re looking for enthusiastic individuals with experience in vehicle diagnostics and an understanding of automotive electronic systems, ready to contribute to clear, effective diagnostic documentation in a dynamic environment.
Expectations:
As a Vehicle Diagnostic Author, you will be expected to support all aspects of diagnostic technical authoring, testing and solution development. We are looking for candidates who have attention to detail and excellent communication skills. You must interpret complex topics and deliver them in an easily understood and unambiguous way. The ability to multitask and balance frequently changing priorities is essential.
Essential Skills:
- Understanding of program development and integration
- Use of Microsoft Office packages
- An eye for detail and accuracy
- Ability to diagnose faults in a logical and concise manner
- Good communication skills with all business levels, from Directors to technical subject specialists in all business areas, in a global company
- Produce documents using a combination of methods from various data sources
- Engineering knowledge: be able to read and understand technical drawings, engineering processes and liaise with engineering personnel
- A good understanding of how to behave in a professional customer-facing environment
- Must have the ability to work as an individual and as part of a team
Desired but not essential:
- Trained in Simplified Technical English
- Diagnostics authoring experience
- Experience of using 3D CAD or modelling software (training will be provided!)
Responsibilities:
- To support the diagnosing of complex faults based on an initial symptom / DTC
- To determine and author the process workflow required to resolve faults which will be implemented into a guided diagnostics system
- Manage and publish the content for intended use by dealer / technician
- Liaise with engineering stakeholders to gather information
Why CAD-IT?
We are passionate about innovation and work collaboratively to give our very best to our staff and customers. Job satisfaction, wellbeing and career progression are top of our list for our employees. Joining our dynamic, ambitious and friendly team you'll be empowered to fulfil your potential and be part of an inclusive culture that values diversity and rewards innovation, hard work, integrity, and merit.
We have an excellent Company Benefits package that focuses on employee reward and wellbeing:
- Private Medical Insurance
- Company pension
- 25 days annual leave + bank holidays
- Hybrid working
- Long Service Award scheme
- Enhanced maternity pay
- Subsidized eye tests
- CAD-IT Mental Health & Wellbeing Support Group