General Manager

Objective / Purpose of the Job

· To create an environment where all feel safe and are able to challenge each other on all aspects of Health and Safety

· To provide leadership in order to ensure high performance and operational delivery

· To achieve site revenue and profit target in line with the annual budget set

· To ensure a full warehouse space utilisation with profitable revenue

· To implement continuous improvement initiatives

· To optimize logistics operation delivering agreed service levels, safely and within budget

· To balance the delivery of excellent customer service at appropriate targeted levels of internal costs

· To work closely with on site customers, exploring opportunities to grow revenue and contribution margin

· Drive culture through the line, utilising all Geodis toolbox tools

· Drive succession planning at all levels – building bench strength for the future

· Drive a mindset of Continuous Improvement at all levels

Key Activities / Accountabilities

· Identify and lead improvement initiatives to drive the deployment of best practices and efficiencies at site level

· Propose and manage the successful implementation of solutions and change projects to drive revenues, optimise working practices and drive efficiencies

· Identify and propose continuous improvement to create and increase value added activities

· Create control systems to ensure that implemented improvements are sustainable

· Overall responsibility of Stock control and stock management

· Drive productivity gains into the business against set targets

· Review and implement new operating processes, procedures, and systems

· Propose new solutions to deliver competitively for new potential business and to challenge cost and productivity on existing business

P&L ownership

· Full responsibility of P&L management to achieve/exceed set budgets

· Deliver on financial performance targets and operational KPIs

· Report on financial performance across customer base taking necessary action to drive results

Compliance

· Ensure improved practices and effective risk management through compliance with all company policies including Health and Safety, Security as well as operating within legal and regulatory requirements.

· Work collaboratively with the support functions at all levels to help the growth of existing customers, creating added value and innovative solutions

People Management

· Provide inspiring leadership and direction to the logistics team

· Team management including employee relation and performance management

· Monitor and support the team by providing regular communications, encouraging feedback and contribution of ideas and initiatives

Customer Service

· Retain, Maintain, and develop existing and new revenue streams

Special Working Conditions

N/A

PERSON PROFILE -

Essential Education and/ or Training

· Solid experience in warehouse operations, process documentation and logistics change management programmes

· Demonstrated implementation of business turnaround programmes to support future growth

· Demonstrable experience of stock control and stock management

Preferred Experience and Knowledge

· Demonstrated experience of financials and budgetary processes within a business

· Demonstrable experience at Manager level of overseeing a warehouse operation

· Demonstrable experience of achieving and driving quality customer service operations measured by KPI’s and client satisfaction

· Demonstrable experience of running an operation with full P & L responsibility with proven success in achieving sales growth, revenue, and profit targets

· Demonstrable experience of effective management of teams/individual employees to achieve effective day to day operation and maintain a professional and satisfying working environment

Necessary Technical / Functional Skills

· Industry knowledge

· Experience in producing daily/ weekly reports

· Ability to use Microsoft Office and Excel; required level: HIGH

Required Behavioural Competencies

· Ability to work collaboratively to build credible relationships both within the business and Externally

· Results driven and outcome focused

· Demonstrate commitment of putting the customer at the centre of everything to grow the business

· Effective team building skills in line with the Geodis Values

· Able to demonstrate innovative ideas to maximize operational efficiencies and customer satisfaction

· Ability to develop and maintain strong relationships with key stakeholders with the view to seek feedback and improvements at all times

· Strong leadership and man management skills - directs, inspire and engage people from all areas of the business to achieve common goal

Salary Plus car allowence

Benefits:

* Company pension

* On-site parking

* Private medical insurance

Work Location: In person