Care Charge and Direct Payments Administrator
Potters Bar | £28,000 per annum | Mon–Thurs 9am–5pm, Fri 9am–4pm
Are you a competent administrator with payroll or direct payments experience and a keen eye for detail. Do you have a passion for delivering excellent service? Our client, a well-established organisation in Potters Bar, is seeking a Care Charge and Direct Payments Administrator to join their friendly and supportive team.
Key Responsibilities:
- Process payroll and maintaining accurate records for direct payment users
- Manage payroll groupings, including adding/removing reports and sending portal invites
- Update monthly payroll spreadsheets with notes and processed data
- Add late payroll to invoice files and create invoices using SAP
- Action pay rate changes, including increases and hour adjustments
- Draft ad hoc letters for rent/mortgage applications and employment references
- Respond to queries on HMRC, pensions, hours and pay rates
- Handle redundancy and notice period calculations
- Manage SMP/SSP calculations and related queries
- Create and maintain holiday records
- Update systems with new worker details and verify timesheets
- Maintain front sheets on SAP and ensure correct funding for new accounts
- Process pensions opt-out requests and chase NI numbers
- Notify relevant personnel when accounts are set up
- Support with credit control as required
What The Client Is Looking For:
- Previous experience in payroll admin/direct payments would be useful
- Strong organisational and time management skills
- Proficiency in SAP and Excel (or similar systems)
- Excellent communication skills and attention to detail
- Ability to work independently and manage multiple tasks
What’s On Offer:
- Competitive salary of £28,000
- Early finish on Fridays
- Supportive team environment
- Opportunity to make a real impact in a vital role