Sales Support Administrator

Sales Support
Location: Warwick
Salary: Up to £30,000 per annum + Benefits
Working Hours: Monday to Thursday 8am–4:30pm | Friday 8am–1pm
Permanent

We are seeking an organised and commercially aware Sales Support to join a well-established SME manufacturing organisation based in Warwick. This position plays a key role in advising, consulting, and supporting customers while managing incoming enquiries and maintaining strong client relationships. As a central point of contact within the Sales department, you will perform a professional, responsive, and solution-focused service.
Key Responsibilities of the Sales Support:

Act as the first point of contact for all incoming enquiries, ensuring prompt and professional responses
Manage and update customer information within the CRM system accurately
Provide quotations and follow up with customers to maintain engagement
Support customer visits, training sessions, and associated logistics
Maintain up-to-date product knowledge to support customer interactions
Ensure all communications reflect a high level of professionalism
Assist with general administration and wider sales team activities

The Ideal Sales Support:

Experience within a customer-focused role in a technical environment
Strong communication skills, both written and verbal
Good level of computer literacy, including Microsoft Office packages
High attention to detail with strong organisational skills
Adaptable, flexible, and able to manage and prioritise workload effectively
Fluent English (second language desirable)

Benefits:

Pension scheme – 5% employer contribution
Life assurance – 2x annual salary
Holiday allowance – 25 days + 8 Bank Holidays (Christmas shutdown uses 2.5 days annual leave)
Long service days – an extra day of leave for every 5 years’ service
Long service awards – every five years
Sick pay – up to 22 days following successful completion of 6-month probation
Company bonus – dependent on company profitability
Full induction and ongoing training
Workwear provided
Eye test and contribution towards glasses
Paid volunteering days

Apply Now
If you are an organised and customer-focused professional looking to develop your career in a Sales Support role, apply now to be considered for this opportunity.
All applications will be treated in the strictest confidence