Performance Manager

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Job Title: Performance Manager

Location: Warwick / Hybrid

Contract Type: 6 months contract

Job Purpose

We're working with a leading organisation operating in a complex, regulated environment to appoint a Performance Manager.

This is a high-impact leadership role responsible for shaping how performance is defined, measured, and understood at executive level. You will ensure senior leaders and the Board receive clear, timely, and high-quality insight that supports confident, evidence-based decision making.

You will combine strong analytical capability with strategic thinking, stakeholder influence, and people leadership-translating complex operational, financial, and commercial data into clear executive narratives.

What You'll Be Doing

You will own and evolve the organisation's performance management approach, ensuring it is robust, relevant, and aligned to strategic priorities.

Key responsibilities include:

Performance Framework & Governance

Lead the design, operation, and continuous improvement of the performance management framework
Ensure performance measures are clearly defined, consistent, and aligned to business objectives
Review and refine performance reporting, forums, and governance to ensure they remain decision-focused
Ensure alignment between performance management and wider organisational strategy

Executive Insight & Reporting

Deliver high-quality performance insight to Executive and Board stakeholders
Combine operational, financial, delivery, and external context into clear performance narratives
Prepare and assure executive and board-level reports, packs, and presentations
Ensure outputs are concise, accurate, and tailored to senior decision-making needs

Challenge & Continuous Improvement

Act as a critical friend to the business, challenging assumptions and performance narratives
Identify gaps or weaknesses in performance data and drive improvements
Improve how performance is measured, reported, and understood across the organisation
Promote a culture of continuous improvement and analytical excellence

Stakeholder Engagement & Leadership

Work closely with Finance, governance, assurance, and functional teams
Influence senior stakeholders and ensure joined-up performance insight
Line manage and develop a team of Business Performance Analysts
Set clear standards for analytical quality, insight, and delivery

What We're Looking For

You will bring:

Experience in business performance, MI, analytics, or management roles at a senior level
Proven exposure to executive or board-level reporting
Experience leading or developing analytical teams
Strong understanding of performance management in complex or regulated environments (or transferable experience)
Ability to design or improve performance frameworks, reporting, or governance structures
Strong analytical skills with the ability to translate complex data into clear insight
Confidence influencing senior stakeholders and challenging assumptions
Excellent communication skills with strong narrative-building capability

Technical Skills

Strong analytical capability using KPIs, metrics, and management information
Experience with Power BI or similar reporting tools
Advanced Excel and data interpretation skills
Ability to synthesise complex quantitative and qualitative information into clear messages
Experience producing executive and board-level reporting materials

Apply now!

Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention