YAYS & NUMA join forces - YAYS has teamed up with numa to elevate the urban exploration experience.
ABOUT NUMA
Hey! We're numa. We're a dynamic, diverse hospitality brand that's offering uniquely designed apartments for the modern traveler. We specialize in the beauty of convenience and the delight of a design, with a totally digital guest experience and properties designed with intention.
Numa properties are located in the most exciting and vibrant neighbourhoods across Europe. We're not just disrupting the hospitality industry for our guests-behind the curtain, we're shaking up the way hotels operate. We've built a proprietary technology and data platform that makes running a hospitality operation more efficient than ever. We offer consistent quality and an unmatched guest experience.
ABOUT THE ROLE
We are looking for a motivated hospitality enthusiast to join our Operations Team in The Hague. Reporting to our Hotel Operations Manager, you will work behind the scenes to ensure that guests experience the best service possible. You will be responsible for the day-to-day management of our property.
- Conduct routine inspections of the rooms to ensure they are clean and fully stocked, and take immediate actions to correct any deficiencies
- Collaborate with our Guest Experience team to track and address any complaints from guests
- Supervise the overall activities of our housekeeping staff to maintain high standards of cleanliness
- Keep an eye on inventory levels so as to coordinate the delivery process of our external suppliers
- Remain in close contact with our building maintenance staff to coordinate the fixing of any technical issues that may occur
- Have an overview of all things happening at the property and trouble-shoot any issues arising while keeping a cool head
- Have a unique opportunity to assist us with the pre & post opening of any new hospitality units as the need arises