Customer Service Coordinator

Actief Werkt! - Kerkrade

40 uur


Voor een distributiecentrum in Kerkrade zijn wij op zoek naar een Customer Service Coordinator Pricing & Tenders. De organisatie verstuurd vanuit het distributiecentrum medische hulpmiddelen over de hele wereld.

Support the Customer Services Manager and Divisional Managers to ensure effective application of pricing policies and accurate tender/quote documentation is supplied to the customer.

• Responsible for correct and properly approved sales deal maintenance and pricing settings in SAP;
• Central point of contact for pricing related enquiries from customers, sales and other contacts including review of customer pricelists, audit enquiries, sales reporting and follow up of specific sales deals;
• Addresses and solves all price discrepancies in SAP orders;
• Maintain appropriate VAT levels for products in SAP in collaboration with finance department ;
• Effectively maintains internal contract and tender database;
• Work with finance department to ensure rebates are identified and recorded appropriately;
• Verify tender opportunities and act as central point of contact for tender related activities;
• Co-ordinates and manages tender administration, involve appropriate departments to respond to tender requirements, ensure timely tender submission;
• Builds strong networks within BSC and effective relationships with field sales, divisional managers and other internal functions;
• Ensures awareness and compliance with applicable standard operating procedures to meet, comply and champion all quality and regulatory commitments of Boston Scientific.


• Education level: Higher vocational level;
• Experience in an administrative Pricing & Tender role ;
• Good knowledge of English and Dutch language ;
• Representative attitude;
• Computer literate; SAP, Excel,;
• Excellent communication skills;
• Customer oriented, critical, accurate, flexible and stress-resistant;
• Ability to perform in a multi-cultural environment;
• Creative in finding solution/ solving problems;
• Set priorities in work and importance of problems;
• Team player.


We offer a challenging job with a permanent contract at the organisation and excellent working conditions.


Ons referentienummer: 201704843

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