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Originele vacaturetekst

Personal Assistant

ING is looking for an experienced, hands-on, proactive and flexible Personal Assistant to support the CRO Challengers & Growth (CRO C&G) department.

Job description

In your role as Personal Assistant you will support two Managers (L2) and their teams. You will be working very closely with two other Personal Assistants.

Your main responsibilities will be:

  • Diary, outlook management & communication

Organize, prepare and schedule meetings and manage the diaries of the managers. Assess priority, sensitivity and purpose of appointments. Monitor issues reminders for appointments and follow up action points. Act as the point of contact and maintain internal and external contacts.

  • Coordination and replacement

Provide support in relation to business travel, meetings, media, conferences, seminars, receptions and anniversaries. Cooperate with the Management Assistant and cover during her absence.

  • Administration

Operate a range of administrative systems, for example Workday, E-profit etc. in accordance with existing compliance rules. Collect, record, and archive all relevant documents in (electronic) files. Distribute information in an appropriate and timely way.

Working Environment

CRO C&G is responsible for managing credit, operational, compliance and innovation risks within C&G, as well as for functionally steering retail credit risk across the entire organisation, including The Netherlands and Belgium.

  • You will work for the Global Head of Retail Credit Risk and the Head of C&G Compliance
  • You will work in a dynamic environment
  • You will work in cross-cultural team of Retail Risk experts with an open, energizing, empowering, cooperative and results oriented atmosphere
  • You will work according ING’s Orange Code; You help others to be successful - You take it on and make it happen - You are always a step ahead

What we are looking for in you?

You are a Personal Assistant with relevant working experience. You enjoy working in a global environment. You are enthusiastic, flexible, proactive and you are a real team player. You are able to work independently and in collaboration with your team. You set priorities and integrate tasks effectively. You think creatively about how to solve problems, address challenges and you have a high attention to detail. You have sensitivity for cultural differences and are capable of dealing with highly sensitive and confidential information. You have strong written and verbal skills in English and Dutch.


  • Management identification and discipline
  • Planning and organizing
  • Initiative
  • Resistance to stress
  • Team player
  • Flexibility
  • Customer focus and customer interest paramount

What we offer

A job from 36 to 40 hours and a unique offer that fits in with the times of today. We take into account your home situation and your ambitions and help you to balance work and private life. Discover yourself our employmentconditions.

To give you an idea, we will tell you about the benefits of working at ING:

  • A salary tailored to your qualities and experience
  • Reimbursement for travel expenses
  • 24 vacation days with a 36-hour working week. If you work 40 hours a week, you will receive 27 vacation days
  • Pension scheme
  • 13th month salary
  • Individual Savings Contribution (BIS), 3.5% of your gross annual salary
  • 8% Holiday payment
  • An informal working environment with innovative colleagues who strive for the very best