Inside Sales Representative Neurosurgery for Heerlen office- German, French and English speaker (trilingual)
Careers that Change LivesTo support Alpine commercial team dedicated to our Restorative Therapies Group within the Neurosurgery business unit, we are currently looking for an office-based (Heerlen) proactive, analytical and sales-oriented Inside Sales Representative with excellent communication skills and a problem-solving mindset. This is a great challenge for a person with a strong commercial mindset, customer focus and solid motivation. Fluent trilingual skills in French, German and English are required. Fresh graduates and candidates with entry experience are welcome.
A Day in the LifeWe offer you a position where you will have the opportunity to sell a broad range of Medtronic services within Neurosurgery specialism. Your customers will be hospitals, and in particular- purchasers, doctors and healthcare professionals.Inside Sales Representative is an office-based role responsible for selling service solutions to our customers and thus improving the overall Medtronic customer experience by a technology enabled, an innovative remote selling capability. You will support the development of our service business in Switzerland and Austria.
In this position, you are responsible for identifying and closing service contract opportunities and renewing expiring contracts. You will be expected to have a good knowledge of our service offering and install base and to provide this information to all our existing customers as well as to the field-based teams; all while being based in our office in Heerlen. Because this is an office-based position, you will perform these activities via telephone or e-mail, so remote communication skills are key. You will have to be in close contact with the service and sales teams and when field follow up is required, you will make sure the appropriate team member has all the necessary information and is taking the lead in this matter.
Through the active management of service contract agreements, you will have to spot opportunities and provide detailed information on all service contracts and look at ways of consolidating them in accounts where possible. You will be expected to analyze the existing install base data of our high-tech medical equipment and produce a detailed action/activity plan to sell new service contracts to these customers based on historical repair costs, other existing contracts and loan costs.You will be required to pro-actively manage the service agreement database to ensure all contracts are kept up to date and renewal discussions are carried out in a timely manner.
You will be part of the Cranial-Spinal team and furthermore part of the Restorative Therapies Group. Your responsibilities will also include:- Reporting of service agreement status and revenue to the service and sales managers- Understand the status of ongoing repairs and provide feedback to the team and customer- Gaining basic product knowledge through our trainings - Supporting with the correct and timely invoicing of repairs
See more relevant role information (link below):https://www.medtronic.com/covidien/en-gb/support/connect-me.html
To be successful in this role very strong interpersonal and communication skills are required. You are a strong analytical thinker, pro-active team player, you collaborate easily with others, you are trustworthy and are able to build a strong internal and an external network of stakeholders remotely. You are self-motivated and able to work with autonomy. Managing several tasks and projects at once poses no problem for you. You think in innovative ways and pursues new ideas that create meaningful innovations & solutions for his customers. You like to work with new technologies. Last but not least you are a highly motivated professional with positive mindset and perseverance. Must Haves•Bachelor’s degree or equivalent (or at least MBO+)•Fluent in German and French, good in English•Good analytical and presentation skills•Office package experience•Ability to learn and retain detailed technical information•Sales driven•Strong influencing skills and ability to think laterally•Telephone customer facing experience in sales or customer support environment is preferred•Living in reasonable distance to our Heerlen office•Fulltime availability (or at least 80%)
Nice to Haves•Remote sales experience in Medical Devices or High-Tech environment is a plus•Field sales experience or customer service experience is a plus•Experience with SAP
We OfferIn our 5th Tenet of our Mission we recognize the personal worth of employees by providing an employment framework that allows personal satisfaction in work accomplished, security, advancement opportunity, and means to share in the company's success. Also, a competitive package is of course part of that. We offer a competitive salary and benefits package to all our employees:•28 holidays;•Possibility to purchase 8 extra holidays days;•Flexible working environment;•Annual Incentive Plan % depending on company results;•Pension scheme and group discount on healthcare insurances •Tax advantages on commuting, fitness plan, bicycle plan;•Training possibilities via Cornerstone/Harvard Manage Monitor/Get Abstract•Employee Assistance Program and Recognize! (our global recognition program)•Private Lease possibilities
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About MedtronicTogether, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life.We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
Founded in 1949 as a medical repair company, we're now among the world's largest medical technology, services and solutions companies, employing more than 86,000 people worldwide, serving physicians, hospitals and patients in over 155 countries. With our European Operations Center for Distribution and Shared Services in Heerlen, the Bakken Research Center in Maastricht, our manufacturing facility in Kerkrade, and the Dutch sales office in Eindhoven, Medtronic Netherlands has more than 3,000 employees.
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