Travel Services Specialist

Responsibilities are within the Product services function but are not limited to these duties and are subject to change


  • Acts as main point of contact for internal/external customers for each assigned Trip from booking to travel
  • Create and communicate relevant destination details and travel updates to members for appointed destinations via appropriate communication channels (social media, email, etc.).
  • Provide confirmations and schedule corresponding transfers on assigned trip
  • Manage all rooming lists, provide to all external vendors and request invoices as well as follow payment through to final
  • Obtain member flight details when required
  • Coordinate welcome tables, receptions and menu selections on assigned trips
  • Coordinate special member requests tied to DreamTrips bookings (room requests, language, special needs, etc.).
  • Research and identify top restaurants, attractions, cultural activities, transit options, currency information and calendar driven activities for appointed destinations to help enhance member knowledge, trip preparation and overall in-destination experience for members.
  • Create a Host packet of key information (currency, attractions, dining, transit options, weather, travel alerts, passenger details, etc.) and detailed itinerary for support staff on all appointed destinations.
  • Collaborate with cross-functional teams to ensure trip communications and in-destination experience are aligned with initial trip design requirements.
  • Send Post Trip email, including Group photo from trip as well as any new trips we are looking to promote



  • Associates or Bachelors degree preferred or 2-5 years relevant experience
  • English Proficiency, other languages a plus
  • Experience working in hotel, events, or overall travel industry preferred
  • Proficiency in Microsoft Word, Excel, and Power Point.
  • Ability to work independently and meet deadlines


  • Associates or Bachelors degree preferred or 2-5 years relevant experience

Over de werkgever

Rovia develops global travel and lifestyle products with industry-leading companies around the world. Our business fosters mutual success through the power of three key elements: inspiration, innovation and integration.

Uren per week: 40

Salaris: € 2.750,- tot € 3.250,- per maand


initially we'll start on a 6 month contract basis with the outlook of extending if the partnership works out for both sides.

direct via Jobbird
Of solliciteer later

Rovia LLC

Michiel Ovaa
Rovia LLC

Telefoon 0615305501 | E-mail