Travel Services Specialist

Responsibilities are within the Product services function but are not limited to these duties and are subject to change

Responsibilities:

  • Acts as main point of contact for internal/external customers for each assigned Trip from booking to travel
  • Create and communicate relevant destination details and travel updates to members for appointed destinations via appropriate communication channels (social media, email, etc.).
  • Provide confirmations and schedule corresponding transfers on assigned trip
  • Manage all rooming lists, provide to all external vendors and request invoices as well as follow payment through to final
  • Obtain member flight details when required
  • Coordinate welcome tables, receptions and menu selections on assigned trips
  • Coordinate special member requests tied to DreamTrips bookings (room requests, language, special needs, etc.).
  • Research and identify top restaurants, attractions, cultural activities, transit options, currency information and calendar driven activities for appointed destinations to help enhance member knowledge, trip preparation and overall in-destination experience for members.
  • Create a Host packet of key information (currency, attractions, dining, transit options, weather, travel alerts, passenger details, etc.) and detailed itinerary for support staff on all appointed destinations.
  • Collaborate with cross-functional teams to ensure trip communications and in-destination experience are aligned with initial trip design requirements.
  • Send Post Trip email, including Group photo from trip as well as any new trips we are looking to promote

 

Vaardigheden

  • Associates or Bachelors degree preferred or 2-5 years relevant experience
  • English Proficiency, other languages a plus
  • Experience working in hotel, events, or overall travel industry preferred
  • Proficiency in Microsoft Word, Excel, and Power Point.
  • Ability to work independently and meet deadlines

Scholing:

  • Associates or Bachelors degree preferred or 2-5 years relevant experience

Over de werkgever

Rovia develops global travel and lifestyle products with industry-leading companies around the world. Our business fosters mutual success through the power of three key elements: inspiration, innovation and integration.

Uren per week: 40

Salaris: € 2.750,- tot € 3.250,- per maand

Contract:

initially we'll start on a 6 month contract basis with the outlook of extending if the partnership works out for both sides.

Solliciteer
direct via Jobbird
Of solliciteer later

Rovia LLC

Michiel Ovaa
Rovia LLC

Telefoon 0615305501 | E-mail movaa@rovia.com