Place-IT ICT-Arbeidsmarktspecialist

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Originele vacaturetekst

Business Application Consultant

Main objectives of the job:

  • Implementation of Business Applications to support and improve Business Processes;
  • Improve via Enhancements (proactive) and Enhancement Requests (reactive) the Business Applications;
  • Provide support for the assigned Business Application;
  • Manage partners (vendors) for the responsible Business Applications, as extended layer;
  • Execute projects that improve the business process, or that improve the IT function.


Result Area 1: New Business Applications

  • Application designed, configured and tested in line with business needs;
  • Applications implemented without customization (when possible);
  • Integrations considered and implemented where needed;
  • Users educated to use the new applications;
  • Vendors utilized to the full of their capability, by providing information and serving as point of contact;
  • Documentation provided and created where needed, to ensure knowledge is transferable and understandable for colleagues & partners;
  • Indicators: no serious ‘go live’ issues, educated & comfortable application users.

Result Area 2: Improvements on existing business applications

  • Good working relationship with key business PO (Product Owner, or Process Owner) to understand business needs (and backlog);
  • New improvements implemented being responsible for each step of the lifecycle;
  • Vendors utilized to the full of their capability, by providing information and serving as point of contact;
  • Documentation updated where needed;
  • Knowledge about new improvement shared where applicable;
  • Indicators: business stakeholders seeing a continuous flow of improvements happening.


Result Area 3: Application Support

  • Users are timely helped with experienced issues, regarding business applications;
  • Issues are diagnosed, and root causes are solved, or addressed to be fixed in future releases or projects;
  • Indicators: satisfied customers (and colleagues), no recurring issues over time.

Vaardigheden

Job qualifications

  • Bachelor degree in Computer Science, Information Systems, Business Administration or related field;
  • Excellent command of Dutch (must) and English;
  • Eight or more years of experience in IT and business/industry;
  • Ability to interact with clients both verbally and written;
  • Well organized and detail oriented;
  • Strong problem solving, analytical and execution skills;
  • Knowledge and/or experience with ERP, CRM or other key applications run in a larger organization;
  • Understanding and experience in at least one of our companies key processes: SCM, Finance, Sales, Marketing, HR, Production, R&D or Service;
  • Able to and willing to take ownership, and take accountability.

Scholing: HBO

Over de werkgever

Onze klant levert hoogwaardige installaties voor de voedselverwerkende industrie. Vanuit de eigen service- en montageafdeling worden machines wereldwijd geïnstalleerd en in bedrijf gesteld. Het leveren van topkwaliteit en het bewerkstelligen van tevreden klanten staan hierbij voorop.



Wat wij bieden

Een interessante baan waarin je jezelf kunt ontwikkelen, met doorgroeimogelijkheden en een prima salaris. Je werkt in een leuk team van professionals in een informele omgeving. Daarnaast kent de organisatie goede secundaire voorwaarden en is er voldoende ruimte voor opleidingen en trainingen.

Uren per week: Fulltime

Contract: vast