Manpower

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Originele vacaturetekst

Customer service specialist Italian Dow Chemical Terneuzen

Do you always put the customer first? Are you able to provide them with excellent customer service? In this role you’ll combine both aspects into one perfect job opportunity. At Dow Chemical you are able to work on the customer relationships as on the client side. You’ll be acting as the connecting element between the value as service side. Sounds more than interesting side, right? Keep on reading!

Employment agency Manpower is looking for an Italian speaking customer service specialist for Dow Chemical in Terneuzen.

Within your role you’ll be providing customers with the answers they are longing for. Is something unclear to you? No problem! Without any hesitation you are able to get the answer by continuing to ask after the problem. That way your answer covers the problem A to Z. In short: the customer comes first, the service right behind and an excellent customer journey is the desired outcome.
Your responsibilities summarized:

  • Maintaining a thorough knowledge of the business products, applications and service offerings
  • Strengthening the customer relations
  • Executing the order entry process and managing the order fulfilment process
  • Supporting commercial strategies with Dow customers across multiple businesses
  • Coordinating assigned customer accounts activities
What’s in it for you
  • Gross salary between €2,400.- and €3,000.- per month
  • Reimbursement of travel expenses at €0.19 per kilometre and full reimbursement of Westerschelde tunnel expenses (maximum of 75 kilometres will be reimbursed)
  • Pension accrual through Manpower after six months’ work
  • Full-time job of 40 hours a week
  • Fixed term Manpower contract at Dow Chemical

Vaardigheden

Job requirements

  • An EQF level 6 degree or Bachelor’s degree
  • An excellent command of the Italian and English language (at least level C1-level according to the Common European Framework of Reference for Languages)
  • A Certificate of Good Conduct (Verklaring Omtrent Gedrag or VOG) that shows you have not committed any criminal offences
  • Availability of 40 hours per week
  • A valid Dutch work and/or residency permit
Living in or near Terneuzen, Hoek, Middelburg or Bergen op Zoom is a bonus, but not mandatory!

The application process
  • Apply online via the “Solliciteer direct” button
  • To speed up the application process, we kindly ask you to send your CV in English
  • Fill out the questionnaire that appears after you have logged in and written down your motivation (without your answers we are not able to further process your application)
  • The local Manpower office will contact you for an interview by phone or a live interview at Manpower
  • Possibly, a job interview will be scheduled with you and Dow Chemical

Scholing: HBO

Over de werkgever

About the company
The Dow Service Centre in Terneuzen, which employs more than 700 talented employees, is the international service provider for the Dow Chemical Company. The Service Centre is not located on the Dow Chemical plant, but in the city of Terneuzen itself. Dow’s Service Centre employees represent over 50 different languages and nationalities from all across the world. The Service Centre supports Dow and its joint ventures in Europe, the Middle East, Africa and India a wide variety of areas, such as logistics, customer service, finance, human resources, translations and much more. Not only does the Service Centre support clients during their ordering processes, they also employ people who handle tax coordination and HR activities. The Terneuzen location is part of a global service network with offices in Midland (USA), São Paulo (Brazil), Mumbai (India), Shanghai and Tianjin (China). In 2018, Dow was recognised as a Top Employer! The company supports local initiatives such as public events, festivals, and nature-related projects.

The Dow Service Centre consists of an energetic and multicultural team of talented individuals of all ages. They are all enthusiastic, curious, and enterprising colleagues!

Working hours
The working hours in this position are during regular office hours.

This is Manpower
There are benefits to working through employment agency Manpower! First of all, we will contact you shortly after you apply for one of our vacancies. This means you can start your new job as soon as possible. You will also get free access to Studytube, our online training platform. Here you can develop new skills or brush up on your old ones to keep yourself in tip-top shape for tomorrow’s job market! After working via Manpower for six months, you will also start accruing pension.



Wat wij bieden

2400,00-3000,00 bruto per maand

Uren per week: 40

Salaris: € 327,67

Contract:

Wil je meer informatie of heb je vragen over deze vacature, neem dan contact op met Roos Bakker via werk@manpower.nl of bel 088-2828128.

Over Manpower
Bijna niets in het leven is voor mensen zó essentieel als het vinden en behou