Credit Controller

Vacancy: Credit Controller

Looking to work in an international company with more than 35 different nationalities where collaboration and innovative ideas are key to drive future success? Seeking a role where you can add value and have the opportunity to develop and grow?

Office Depot Europe has an exciting opportunity for a Credit Controller to join our European headquarters in Venlo, the Netherlands. The role is a fulltime, permanent position offering an excellent salary and benefits package.

Your role as a Credit Controller

To maximize cash collection and ensure that uncollected invoices become collected, whilst maintaining a good relationship with customers. On a daily base you will check/audit the (individual) new customers and credit hold pool. You will analyse the customer's financial situation and propose the most appropriate solution in order to obtain payments.

• External contact with clients
• Reaches individual and collective goals on past due balances
• Arranges payment agreements for unpaid invoices fe: telephone / e-Billing / email / letter
• Transmits concerned cases to the disputed claims team following local standards
• Manages incoming calls, Emails, dispatches calls to appropriate credit teams
• Tracks disputed claims (After-Sales Service cases) in order to find a quick solution for obtaining payment of invoices
• According to teams and workloads, updates customer files (address changes, evaluate and merge duplicate accounts, return to sender…)
• Internal stakeholder management with different teams such as Call Center teams, Sales teams and finance

What do you need to be successful in this role

• MBO degree in Finance, accounting, administration or similar
• Minimum of 1 year experience in Credit Controlling
• Native Dutch and Business English required. French is an additional plus
• Experience with information Systems as AS400, JDE, MS-Office; SAP, Oracle (Cloud) and Salesforce is an additional plus
• Understanding of financial statements, accounting basics.
• Strong communication skill, customer focused, commercial driven and can work well under pressure

What do we offer

As we care about our people we will reward you with an excellent salary and additional benefits package.

• A good work-life balance with 36 days of leave per year, based on a 40 hour workweek
• Flexible working hours in regard to starting your day between 07:00 and 09:00 am
• Good travel expenses allowances
• Solid company pension scheme
• Collective health insurance and discount on private insurances
• Several initiatives to stimulate your well-being like contributions for sport memberships

Interested? Click 'Apply' today and take your next step towards a career with Office Depot Europe.

Want to know more about Office Depot in the Netherlands?
Visit our career-website: https://careers.officedepot.eu/nl

At Office Depot Europe, we provide Office Supplies, Services and Solutions to help our customers work better, whatever their workplace. Serving businesses across all industries and sizes, we offer a single source of the solutions and services our customers need to be more productive, including the latest technology, core office supplies, print and document services, business services, facilities products, furniture, and school essentials. Within our European footprint, we operate in thirteen countries through our two main brands, Office Depot and Viking, with retail stores in France and Sweden. Our established world-wide partnerships continue to give us global reach.

Only companies which place the customer center stage, innovate to bring added value, and excel in terms of operational efficiency and technological capability will survive and thrive. At Office Depot, we operate as a trusted and reliable partner to help organisations work more productively, improve efficiencies, reduce cost and increase sustainability - and we intend to thrive and continue to lead our industry for years to come.

Vacancy: Credit Controller

Looking to work in an international company with more than 35 different nationalities where collaboration and innovative ideas are key to drive future success? Seeking a role where you can add value and have the opportunity to develop and grow?

Office Depot Europe has an exciting opportunity for a Credit Controller to join our European headquarters in Venlo, the Netherlands. The role is a fulltime, permanent position offering an excellent salary and benefits package.

Your role as a Credit Controller

To maximize cash collection and ensure that uncollected invoices become collected, whilst maintaining a good relationship with customers. On a daily base you will check/audit the (individual) new customers and credit hold pool. You will analyse the customer's financial situation and propose the most appropriate solution in order to obtain payments.

• External contact with clients
• Reaches individual and collective goals on past due balances
• Arranges payment agreements for unpaid invoices fe: telephone / e-Billing / email / letter
• Transmits concerned cases to the disputed claims team following local standards
• Manages incoming calls, Emails, dispatches calls to appropriate credit teams
• Tracks disputed claims (After-Sales Service cases) in order to find a quick solution for obtaining payment of invoices
• According to teams and workloads, updates customer files (address changes, evaluate and merge duplicate accounts, return to sender…)
• Internal stakeholder management with different teams such as Call Center teams, Sales teams and finance

What do you need to be successful in this role

• MBO degree in Finance, accounting, administration
• Minimum of 1 year experience in Credit Controlling
• Native Dutch and Business English required. French is an additional plus
• Experience with information Systems as AS400, JDE, MS-Office; SAP, Oracle (Cloud) and Salesforce is an additional plus
• Understanding of financial statements, accounting basics.
• Strong communication skill, customer focused, commercial driven and can work well under pressure

What do we offer

As we care about our people we will reward you with an excellent salary and additional benefits package.

• A good work-life balance with 36 days of leave per year, based on a 40 hour workweek
• Flexible working hours in regard to starting your day between 07:00 and 09:00 am
• Good travel expenses allowances
• Solid company pension scheme
• Collective health insurance and discount on private insurances
• Several initiatives to stimulate your well-being like contributions for sport memberships

Interested? Click 'Apply' today and take your next step towards a career with Office Depot Europe.

Want to know more about Office Depot in the Netherlands?
Visit our career-website: https://careers.officedepot.eu/nl