2nd Line Product Support

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2nd Line Product Support (L2 specialist) Amsterdam.

Modis are recruiting L2 service Desk Specialist for our extensive range of clients in the Netherlands.
One of our new business partnership are a company who really outsmart energy. their operations team plays a key part in helping support their growing 400k+ customer base. Which is why we are looking for a Second Line Product Support to reinforce the team. Are you someone who:

•loves exciting challenges?
•always wanted to work at a fast-paced international scale up tech business?

What will you do on daily basis:
•The First Line Support Engineer of customer(s)
•Problem analysis of recurring issues
•Coordinate activities and communicate with stakeholders
•Create reports from database information for analyses
•Create FAQ, decision trees, instruction and training materials
•Responsible for executing standard changes in our system
•Prepare materials for (international) pilots, projects and demo’s
•Working on world domination

Skills required:
•Service minded
•Problem solving
•Able to communicate in both Dutch and English, both written and verbal
•Educated to bachelor degree level
•Comfortable in a structured working environment
•Strong technical affinity
•Able to multitask

Most importantly, you will just over a 100 very enthusiastic colleagues who love working with new technology and innovative solutions!
•A competitive salary with great benefits.
•Yearly personal development worth 5% of your year salary and Lunch & learns.
•Flexible working hours – start the day between 8:00 and 10:00.
•A pension plan with 82% contribution by the company and collective health insurance
•Travel reimbursements.
•Free fruit & great coffee and team, Friday night drinks, game nights and other fun events.
•25 vacation days.
•Bi-weekly chair massages.

Modis are a global consultancy specialising in IT, Engineering and Life Science. If you are interested and have the required skills, please apply by sending your up to date CV in response.

Vaardigheden

Scholing: HBO

Over de werkgever

2nd Line Product Support (L2 specialist) Amsterdam.

Modis are recruiting L2 service Desk Specialist for our extensive range of clients in the Netherlands.
One of our new business partnership are a company who really outsmart energy. their operations team plays a key part in helping support their growing 400k+ customer base. Which is why we are looking for a Second Line Product Support to reinforce the team. Are you someone who:

•loves exciting challenges?
•always wanted to work at a fast-paced international scale up tech business?

What will you do on daily basis:
•The First Line Support Engineer of customer(s)
•Problem analysis of recurring issues
•Coordinate activities and communicate with stakeholders
•Create reports from database information for analyses
•Create FAQ, decision trees, instruction and training materials
•Responsible for executing standard changes in our system
•Prepare materials for (international) pilots, projects and demo’s
•Working on world domination

Skills required:
•Service minded
•Problem solving
•Able to communicate in both Dutch and English, both written and verbal
•Educated to bachelor degree level
•Comfortable in a structured working environment
•Strong technical affinity
•Able to multitask

Most importantly, you will just over a 100 very enthusiastic colleagues who love working with new technology and innovative solutions!
•A competitive salary with great benefits.
•Yearly personal development worth 5% of your year salary and Lunch & learns.
•Flexible working hours – start the day between 8:00 and 10:00.
•A pension plan with 82% contribution by the company and collective health insurance
•Travel reimbursements.
•Free fruit & great coffee and team, Friday night drinks, game nights and other fun events.
•25 vacation days.
•Bi-weekly chair massages.

Modis are a global consultancy specialising in IT, Engineering and Life Science. If you are interested and have the required skills, please apply by sending your up to date CV in response.

Uren per week: 40

Contract: tijdelijk

Solliciteer

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Of solliciteer later

Modis

Denzel Krommendam
Modis

E-mail Itprofessionals@Ajilon.nl