Business Controller

Flexibility Office Rotterdam-Capelle -  Maastricht
10 dagen geleden   |   78x bekeken

The Mercedes-Benz Customer Assistance Center Maastricht (CAC) is the central point of contact in Europe, caring for the needs of current and prospective Mercedes-Benz and smart customers. More than 25 different nationalities add diversity and enrich an organization dedicated to satisfied customers and high performance. Employees act as brand representatives ensuring that customers receive personal assistance in their own language at a consistently high level. Our Customer Service departments answer customer enquiries and complaints, while the Service24h department organizes roadside assistance for customers. Services related to customers mobility guarantee availability 24 hours a day, 365 days a year. The Retail Service department supports technical and product related competencies for CAC, Daimler and external parties

Place within the organization:
The Financial & Controlling (F&C) department of the Mercedes Benz Customer Assistance Center Maastricht N.V. (CAC) reports directly to the F&C organization of Daimler AG. Within the MBCAC the departments deals with both, the classic accounting and controlling activities as well as with specialized contact center - and provider controlling and holds the responsibility for purchase, legal & compliance. A multinational team of professionals acts as a business partner towards headquarter and internally to the responsible managers and relevant departments in a supporting and communication role. Major task is ensuring proper financial / business administration next to transparency to increase our high class performance.

Main goal:
The Controller reports directly to the Coordinator of Controlling and Purchase. You are capable to calculate, interpret and analyze the figures and are conscious of the trends and consequences. In this role you are responsible for high quality business case calculations , Operative Planning and Targeting/Forecasting and all other activities and projects which are running in the Controlling & Purchase team. Towards the budget holders you have a supporting and advising role.

Main tasks & responsibilities:

  • Business and financial consultant/sparring partner for managers and budget holders
  • Provide effective financial analysis and presentations
  • Support in Projects with Project/business case calculations and Actuals vs. Target analysis
  • Support in Purchase / tenders and with business case calculations
  • Provide calculations for new services and/or customers and prepare set-up Service Level Agreements with business partners
  • Support in day-to-day Controlling tasks such as annual budgeting and forecasting for the business processes and the preparation of power point presentations
  • Improve cost efficiency and cost control of the CAC
  • Responsible for the calculation, consolidation and delivery of high qualitative output towards all relevant stakeholders
  • Create continuous improvement in processes, structures and the daily working tasks by following lean management
  • Support the Controlling team to achieve the department targets
  • Backup for the Controlling colleagues during holidays or illness

Job Requirements
" Academic degree in Finance and/or Economics
" A Minimum of 3 years working experience in a similar role
We are looking for a hands-on, FLEXIBLE and pragmatic colleague who can stand his or her ground in a very ad hoc environment.
  • Project experience
  • Being able to quickly adapt to a dynamic working environment
  • Excellent communication skills
  • Team player - being an active part of a continuous developing Controlling team
  • Stress resistant and handle deadlines
  • Service-minded and "hands-on" attitude
  • Fluent in English, both written and spoken

Salary and Benefits
  • An interesting, self-directed and diverse career opportunity in an international environment
  • A comprehensive package of secondary benefits (pension, discounted health insurance, transportation compensation, relocation package, etc.)
  • Personal development and growth opportunities
  • Being part of a winning team

Send your application (CV and letter of motivation) to – Klik op de solliciteer-button om te solliciteren –

Vacature info




  • €3500 - €5000 euro

Aantal uren

  • 40 uur


  • Vast


  • HBO


  • 1-3 jaar


  • Limburg


  • Automotive

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