- stay in close contact with your customers;
- ensure that the customer files are kept up-to-date and are filed correctly;
- ensure that the Logistics department handles all orders correctly and on time;
- Should customers have a complaint, then you will make sure that this complaint is mapped out properly and subsequently solved appropriately;
- coordinate the order flow for the sale regions;
- assist in the regular formation of sales reports;
- work closely together with the Export Manager and assist him where possible;
- make an inventory of the requirements and wishes regarding INCOTERMS, documents, inspections and permits required for export together with the customer, sales manager and the departments involved;
- You regularly keep track of the Sales forecasting in close collaboration with the Sales Manager;
- You order specific printed marketing materials and promotion materials on time, keep track of the budget and, finally, send everything to the right target group.
- You will use our CRM system for most of your tasks. In this system, you will draw up marketing mailings for the promotion of new products; register new customers, register any complains, price offers and price agreements.
- You have a secondary - higher vocational education or equivalent experience;
- You have at least 3 years working experience in a similar position;
- You have extensive knowledge of and experience with INCOTERMS / export-related documents, inspections and permits;
- You have sound knowledge of Microsoft Office;
- You are proficient in written and spoken Dutch and English, proficiency in French is a plus;
- You like speaking with customers and colleagues all day and like making contact.
- You are quite stress-resistant and think it is a fun challenge to meet the customer's expectations by being flexible with all your tasks. You are proud of this and rightly so. You are pragmatic and have a proactive attitude in order to achieve the best result for the customer and our company. You are free to get creative with this!
2500 - 3000 gross per month (based on fulltime)
Available on short notice
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+31(0)6 46 83 97 00