Do you have at least 4 years of working experience in customer service? Is your French fluent and do you speak English? Do you live near Roosendaal?
Manpower is looking for a customer service employee who would like to join the team in Oud Gastel.
As a customer service employee your responsibilities will include:
- Quote machines lead times and freight and sales reporting
- Efficient response to customer service requirements
- Coordinate order fulfillment by liaising with regional customer support teams and other departments inside and outside the organization
- Data entry and systemupdates
- Ensure contract management
- Proactively assist sales managers in their daily tasks (capture of customer needs and requirements, preparation and follow-up of quotations, communications with customer for satisfaction follow up)
- Manage customer accounts and develop trusted relationships with prospective customers
- Clearly articulate the benefits of the company's products
- Resolving issues related to order fulfillment with timely, tactful communication is an essential function
- Deliver daily performance plan
- Provide High Level of Transactional Quality
- Co-coordinating with freight forwarders and other operations staff members
- Create pro-forma invoices, commercial invoices and packing lists
- Prepare export documentation and coordinate export shipments
- Preparing requests
- Develop Skills through Training
- Health & Safety Compliance
- have at least a MBO level 4 diploma
- have at least 4 years of working experiences in a similar job
- you speak French fluent (spoken and written)
- you speak English
- are available 40 hours a week
- live within 30 kilometers from Roosendaal, for example in Bergen op Zoom or Breda
- have a English written resume
- clear written and verbal communication skills
- proven track record in a high pressure environment
- strong organizational skills
- ability to work under own initiative and as part of a team
- proven experience with multiple systems
Are you the customer service employee Manpower is looking for? Click on the button 'solliciteer direct'.
We have included a questionnaire in the first part of the application to increase efficiency. By finishing the questionnaire you will be notified if you will be in the running for the job.
Is this vacancy still online on the Manpower website? Then you can still apply for the job! Do you match the profile? Please apply via the orange button "solliciteer direct".